Quick View Not Working - by ifebi - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

  • Avatar: ifebi
    ifebi
    Participant
    December 2, 2016 at 23:56

    Hello,

    I have 2 issues with the theme. The quick view button isn’t working. Every time you click it, it gets stuck on a loading sign.

    Also, the buttons on the homepage slider or too big on mobile view.

    Please let me know how to fix this quickly; we were looking to launch next week.

    My login information is below.

    Thank you!

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 3, 2016 at 11:36

    Hello,

    Unfortunately, it’s the compatibility problem of our Quick View option and with YITH WooCommerce Zoom Magnifier plugin http://prntscr.com/desua0 and we can’t fix it. You can either disable plugin or disable our Quick View.

    Regards

    Avatar: ifebi
    ifebi
    Participant
    December 3, 2016 at 20:33

    Thank you. What about the slider buttons? Is there a way to fix or resize them for mobile view?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 5, 2016 at 13:24

    Hello,

    I don’t see arrows for the main slider. Unfortunately, Revolution slider does not have the option to change the arrow size for different devices but you can hide or show the arrows for different resolutions http://prntscr.com/dfkrls

    Detailed documentation of Revolution slider you can find here https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    Regards

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