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My account page navigation/menu problem?

This topic has 12 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

Olexi

Participant

December 12, 2016 at 18:04

Hi,

when we login to the my account page we get the drop down menu in the top bar … what is fine.

Also we have the tabs that school due in the left sidebar and then the chosen content should be on the right side. But it is below the tabs from the sidebar.

See it here: https://www.firstbeautyspa.at/dev/mein-konto/

Any idea how to get this solved?

#148679 Copied

11 Answers

Olexi

Participant

December 12, 2016 at 18:13

The “register” option is also missing … just the “login” section.

Ho should a new customer register if he has no Facebook account?

Regarding the layout problem it looks like its the mobile layout also used on big screens. Maybe it is because of some screen resolution settings?

#148680 Copied

Olexi

Participant

December 12, 2016 at 18:43

The problem with the “register” option is solved … just forgot to set it right in the options, sorry.

But the layout is still not working.

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Olga Barlow

Support staff

December 12, 2016 at 21:15

Hello,

Please, provide me temporary admin panel access to check the issue with the My Account page content.

Regards

#148768 Copied

Olexi

Participant

December 13, 2016 at 09:57

Here we go 🙂

Please, contact administrator
for this information.

#148823 Copied

Olga Barlow

Support staff

December 13, 2016 at 16:25

Hello,

Could you explain me your issue in details or maybe provide screeshot? Because I don’t see problem with My Account page http://prntscr.com/dixj5l
What browser do you use?

Regards

#148889 Copied

Olexi

Participant

December 13, 2016 at 17:17

Strange … it looks different here … same with Safari and Chrome. Nothing works.

http://prntscr.com/diy9op

#148911 Copied

Olga Barlow

Support staff

December 13, 2016 at 17:33

Yes, very strange. What version of Safari do you use, for example? Try to clean cache or check the page in incognito window.

Regards

#148916 Copied

Olexi

Participant

December 13, 2016 at 18:29

Cache and incognito tab does not change it … i also tried to change screen resolution with no change.

Nothing helps?!

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Olga Barlow

Support staff

December 14, 2016 at 09:03

Hello,

What version of Safari do you use?

Regards

#148988 Copied

Olexi

Participant

December 19, 2016 at 09:40

Hi,

just want to let you know that the problem is solved … it is fine now.

But nobody knows why 🙂

Many thanks.

#149435 Copied

Olga Barlow

Support staff

December 19, 2016 at 17:40

You are welcome!

Regards

#149517 Copied
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