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Cant Fill In Forms On IOS Devices - by nasan

This topic has 3 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

nasan

Participant

December 16, 2016 at 01:11

Hi there, for some reason, when using an IOS device and safari, forms cannot be filled in. Try this on the:

> “My Accounts page – https://www.habbyandlace.co.za/my-account/”
> The OptinMonster email subscripe popup
> The Enquiry form on product pages.

Please help.

#149248 Copied

2 Answers

Olga Barlow

Support staff

December 16, 2016 at 16:08

Hello,

Try to disable all the third-party plugins that do not come bundled with our theme and test, for example, My Account page again.
If problem still persists go to Appearance > Themes > Install and activate Storefront theme. Check if problem appears.
Let me know about results.

Regards

#149315 Copied

Olga Barlow

Support staff

December 16, 2016 at 16:13

P.S. http://prntscr.com/dk7awh I see the following styles, it’s not our theme styles and they caused your problem.

Regards

#149319 Copied
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