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Problems on checkout page on mobile devices.

This topic has 4 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

Pearl Smile GmbH

Participant

December 16, 2016 at 20:53

Hey there!

Recently I encountered a very serious problem regarding the checkout page on the mobile devices:

Unfortunately there is no way to type in client information on the checkout page. The data cannot be entered into the boxes, thus no checkout can be done. Here is a link to the website: http://shop.pearlsmile.de/.

It would be really great if you could provide the help ASAP. Our client base is primarily mobile, it is therefore vital for the checkout to function properly, otherwise it may result in the loss of our clientele.

(Please let me know whether you could provide with the code location in order for me to fix it on my end, or whether there is an update for this issue and when would it be resolved). Thank you very much in advance.

Sincerely,
Alexander Tagiev.

#149352 Copied Theme version: 1.7.1.

3 Answers
Jack Richardson

Support staff

December 17, 2016 at 10:23
Hello,

Please add this code in Theme Options > Styling > Custom CSS > Custom CSS for mobile:
```
.checkout .col-lg-5.col-md-5 {
    display: inline-block;
}
```
Best regards,
Jack Richardson.
#149365 Copied
Pearl Smile GmbH

Participant

December 18, 2016 at 18:40

Hello,

Thank you for the quick solution. Everything works great now!

Best regards,
Alexander Tagiev.

#149413 Copied

Jack Richardson

Support staff

December 19, 2016 at 13:18

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#149461 Copied
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Problems on checkout page on mobile devices.

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