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API request call error – Instant WP

This topic has 4 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

  • Avatar: liz.83
    liz.83
    Participant
    December 17, 2016 at 14:46

    Hi, we just bought your theme a few minutes ago and tried to activate it local (Instantwp, latest version). Unfortunately this error shows up: API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0 version.

    Can you please give a solution for this problem.

    thanks

    #149386 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 17, 2016 at 15:04

    Hello,

    Please, update OpenSSL software at least to the 1.0 version.

    Regards

    #149388 Copied
    Avatar: liz.83
    liz.83
    Participant
    December 17, 2016 at 15:19

    Hi Olga,

    Please explain how to do this

    Please, contact administrator
    for this information.
    #149390 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 19, 2016 at 08:29

    Hello,

    Please, tell me what version of operation system do you use on your PC and what software do you use to install a local server environment? We will point you in the right way.

    Regards

    #149430 Copied
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