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Issue displaying website - by Erwann - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

Erwann

Participant

December 18, 2016 at 06:34

Hi,

Could you have a look at my webpage zonointerieur.com? While navigating, the page is displaying really bad with a big infinite symbol (see printscreen https://postimg.org/image/jbz899cbh/)… It started today and I have no idea what could be causing this.

It could be ok for 1, 2 or 3 pages but then it happens…

#149404 Copied Theme version: 3.2 WooCommerce version: 2.6.9

5 Answers

Erwann

Participant

December 19, 2016 at 00:37

~~Actually, could a conflict between the xstore theme and woocommerce exist? The issue disappears when I disable the woocommerce plugin, and come back when I put it back on…~~

Forget it… The issue is still here even with disabled woocommerce plugin…

#149418 Copied

Olga Barlow

Support staff

December 19, 2016 at 17:32

Hello,

I checked your site and don’t see described issue. Have you sorted out?

Regards

#149513 Copied

Erwann

Participant

December 19, 2016 at 18:52

Hi,

We still have the issue. Just have to navigate a little in the webpage and it comes out. I saw it in several PC/mac, different browsers too… I am not sure when I upgrade the theme so I do not know if it starts at the same time with the new theme version…

But just want to check it with you

Regards

#149531 Copied

Erwann

Participant

December 19, 2016 at 21:04

Is there a way to install an older version of the theme (the one just before last update). Just want to check…

I really need to fix it soon as we are losing money for not being able to display well the webpage…

#149572 Copied

Olga Barlow

Support staff

December 20, 2016 at 11:45

Hello,

Could you, please, provide me the link to page where I’ll be able to see the issue?
I can send you the 3.1 version but I don’t think that theme version is the reason of your issue.
I see that you are using minification. It can cause the problem. Try to disable, clean cache and check.

Regards

#149620 Copied
Tagged: display, issue, themes, website, woocommerce, wordpress
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