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Coding - by Christina - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

Christina

Participant

December 20, 2016 at 15:51

Hi,
I would like to work on my website through Adobe Dreamweaver. I am having a hard time finding the actual code for the theme.

Do I have access to this information??? Also, what file would I find this at? There are a few particular errors occurring on the site and I would like to fix it through the code…

For example, all of the “Info Lists” options in the element portion of Visual Composer, restarts my browser every time I click to edit the one in the template.

I will give you the WP and FTP file credentials. I would really appreciate some guidance to resolve this issue.

Thanks!

Please, contact administrator
for this information.

#149655 Copied Theme version: 2.8 WooCommerce version: 2.4x

9 Answers

Eva Kemp

Support staff

December 20, 2016 at 16:50

Hello,

There is no only one file for the theme, it contain different files in the “royal” folder. I tried to edit Info List item and didn’t get any errors.
Please show a page where you added this element. Does the issue persist in one browser or in different ones?

Regards,
Eva Kemp.

#149668 Copied

Christina

Participant

December 20, 2016 at 18:11

Thanks for getting back to me,

http://buyaida.com/plumbing/valves/

This is just one that I just added, because everytime I click the “+” to add an element to the “Info List” it will restart my browser everytime….so I did not have one on the site….

I do know that the files for your theme on under numerous files under “Royal” folder…but I need the ones that contain the info from my site….for example, under the front page “Aida Corporation” I clicked on the classic editor to get the code…and it is not the entire coding for that page. Was just wondering if you know where that info is stored so I can get access to it and edit the entire code in Dreamweaver (or pieces of the theme). The main reason I am trying to look into the code, is because the main menu (widget) that is located on the main page on the right hand side, everytime you open the page, the first category “Electrical” is always open….I would like to close this menu when you go to our site…it will look much cleaner.

Thanks for your help!

#149694 Copied Theme version: 2.8 WooCommerce version: 2.4x

Eva Kemp

Support staff

December 20, 2016 at 21:03

Hello,

To get the category closed you need edit the file wp-content/themes/royal/js/etheme.js. Find and comment out line 1828
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

Regards,
Eva Kemp.

#149705 Copied

Christina

Participant

December 20, 2016 at 21:44

Thanks! That worked perfectly!

Any idea why the “Info List” is causing the browser to restart?????

Also, I was wondering if there is any way to have a boarder on the desktop website, but remove it from the mobile site…the mobile site is getting cut off at some areas because of the boarder…it is like the boarder itself isn’t responsive?!

Thanks again, you guys are great at getting back to me ASAP! It’s really amazing customer service!! Thank you!

#149712 Copied Theme version: 2.8 WooCommerce version: 2.4x

Eva Kemp

Support staff

December 21, 2016 at 19:57

Hello,

I was able to add Info List item and browser didn’t reload.
Please check it in other browsers.

As I see boarder is present on your site. Could you please show a screenshot what you want to achieve?

Thank you for the feedback. We appreciate it very much!

Regards,
Eva Kemp.

#149819 Copied

Christina

Participant

December 22, 2016 at 16:42

Hey, I took a screen shot of the info list item…..in every browser I try to use it on restarts…its unusual. I am going to send you a screen shot of what I am seeing on my end for that issue. I entered our linked website that I will be using the info list the most so you can see that it used on different browsers. I can add the info list, but once I try to add or edit the info list item it restarts…I am not sure what is going on. Oh, and you will need to use aidacorp.com/corporate-one-page

The boarder is on the desktop site, I will have to screen shot on my phone and send it to you. I just did not know if there was a way to size the boarder for the mobile view to a smaller size. This issue is on the buyaida.com site.

Where would you like me to send over the screen shots??? I do not see an attachment here?

#149935 Copied Theme version: 2.8 WooCommerce version: 2.4x

Eva Kemp

Support staff

December 22, 2016 at 19:13

Hello,

Please upload your screenshots to any web storage (dropbox, for example) and provide us with a link.

Regards,
Eva Kemp.

#149944 Copied

Christina

Participant

December 22, 2016 at 19:55

https://www.dropbox.com/s/3tl759wqo5h63xd/boarder.zip?dl=0

https://www.dropbox.com/s/7cv2pi645ehra8i/Capture%20info%20list.PNG?dl=0

#149950 Copied Theme version: 2.8 WooCommerce version: 2.4x
Eva Kemp

Support staff

December 22, 2016 at 21:24
Hello,

Please try to edit Info List via backend editor instead of frontend.
As for the border on mobile, please add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
body.bordered .body-border-left, body.bordered .body-border-right {
  width: 8px;
}
body.bordered .body-border-top, body.bordered .body-border-bottom {
    height: 8px;
}
```
Regards,
Eva Kemp.
#149969 Copied
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