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The site is very slow, please help. - by unstabledesign

This topic has 4 replies, 3 voices, and was last updated 7 years, 11 months ago ago by 8theme

unstabledesign

Participant

December 21, 2016 at 16:54

Hello there,
The theme I purchased is running extremely slow and slow even though the hosting payday is at the top level. I talked to the server company but he said that it was originated from the origin. Please save me from that now. Thank you.

Please, contact administrator
for this information.

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3 Answers

Olga Barlow

Support staff

December 26, 2016 at 08:53

Hello,

Sorry for the delay in answering.
Follow the tips described here https://www.8theme.com/topic/fixing-pagespeed-issues-once-and-for-all-could-apply-to-all-8themes-themes/#post-141010

Also, compare for example speed results of Shop page when our theme is enabled and with default WP theme. Do you have a sufficient difference between these two results?

Regards

#150137 Copied

unstabledesign

Participant

December 30, 2016 at 11:15

Hello,
I made the settings on the link many times. The result is bad. Every time I do it the page breaks. I will give you an authorized account to help you. The customer is disgraced. The hosting company says the problem is the problem. Thank you…

Please, contact administrator
for this information.

#150576 Copied

8theme

Support staff

January 3, 2017 at 08:17

Hello,

We just tested your website and see that pages are loading fast, without any problems. Average server response is 1s, that is ok for WordPress website. Have you already fixed your problem? Or maybe do you have any other ones?

Regards

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Tagged: help, improvement, optimization, speed, templates, woocommerce, wordpress
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