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My visual composer isn't my included license

This topic has 13 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Jack Richardson

lionel

Participant

December 24, 2016 at 21:23

I can’t activate my visual composer that was included in my “Legenda Theme.” When I go to activate it says “no licenses found.”

#150112 Copied Theme version: legenda 3.0 WooCommerce version: 2.6.11

12 Answers

Jack Richardson

Support staff

December 26, 2016 at 13:21

Hello,

You don’t need to activate Visual Composer. All included plugins in the theme package are ready to work. Plugin activation is required only if you want to get auto-updates and premium support from the plugin author. If you want these benefits then you need buy separate plugin license.

Best regards,
Jack Richardson.

#150178 Copied

lionel

Participant

January 8, 2017 at 01:57

My legenda theme is creating a fatal error and leaving me with a blank screen.

Please, contact administrator
for this information.

#151142 Copied Theme version: legenda 3.0

lionel

Participant

January 8, 2017 at 01:59

Blue host was able to uninstall your theme and I tried once more to download new file from your site and upload again but it just did the same thing.

#151143 Copied Theme version: legenda 3.0

Jack Richardson

Support staff

January 9, 2017 at 09:44

Hello,

Are you using any Twitter plugin?
Try to disable it via FTP (rename its folder) in the wp-content/plugins directory.

Let us know the result.
Best regards,
Jack Richardson.

#151200 Copied

lionel

Participant

January 9, 2017 at 18:27

I don’t believe I am. Either way what are the exact steps to rename the folder?

Only problem is every time I test out your theme again I need to contact blue host for over an hour to reset to another theme and I can have access again.

#151295 Copied

Jack Richardson

Support staff

January 10, 2017 at 09:41

Hello,

Please provide FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#151333 Copied

lionel

Participant

January 10, 2017 at 14:43

Please find credentials below…

Please, contact administrator
for this information.

#151413 Copied Theme version: Legenda

Jack Richardson

Support staff

January 10, 2017 at 17:20

Hello,

We also need FTP credentials.
Please provide them.

Thank you.
Best regards,
Jack Richardson.

#151444 Copied

lionel

Participant

January 10, 2017 at 17:46

Find below…

Please, contact administrator
for this information.

#151461 Copied

lionel

Participant

January 12, 2017 at 02:52

Hi! I’m curious where we are at on this matter. I will stay up late since I’m on Los Angeles time if you need more info back and forth from me today. Please let me know.

Thanks for your time…

#151624 Copied

lionel

Participant

January 13, 2017 at 06:40

Hi,

Just wanted to check in that this is still being worked on. As I am at a stand still on building our site.

I appreciate you’re time! Please let me know if there is anything that can be done on my end.

Thanks,

Jasmine

#151746 Copied

Jack Richardson

Support staff

January 13, 2017 at 07:57

Hello,

I’ve activated Legenda theme and don’t see any errors. Your site is working fine.
Please check.

Best regards,
Jack Richardson.

#151748 Copied
Tagged: best selling, included, license, seo friendly, visual composer, woocommerce themes
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