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Problem with installation - by Fna1Ja_2 - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 7 years, 10 months ago ago by 8theme

Fna1Ja_2

Participant

January 1, 2017 at 13:22

Hello and happy new year

It’s the second time that I buy the xstore theme. The first time i did not have any problems.

Now I try to install the Theme xstore ,I follow all your steps and I choose to insert the Electronic data. I expected that I will have results in the appearance of demo electronic, but this did not happen as many times I tried. I tried to install it in localhost so that I can check if there is any difference and it locked me the own of using the item Purchase Code.

In order to have the appearance of demo electronic I must do many changes in 8theme Options – General – header Settings like Header overlaps the content, Header background ect.

I thought that when I chose to insert the electronic data I would have the results of your demo.
Please check the 3.3 version that I have downloaded and free the right of using Item Purchase Code.

PS:The morning I inform the nameservers.

Thanks.

Please, contact administrator
for this information.

#150662 Copied Theme version: 3.3 WooCommerce version: 2.6.11

6 Answers

Fna1Ja_2

Participant

January 2, 2017 at 09:44

Item Purchase Code

Please, contact administrator
for this information.

#150671 Copied

8theme

Support staff

January 3, 2017 at 11:00

Hello,

Thank you for contacting us.

We will review our electronic demo import and try to improve it in the future. If you have any difficulties now, just write us and we will help you ASAP.

We have reset all your purchase code activations and now you can try to activate theme again.

Kind Regards

#150732 Copied

Fna1Ja_2

Participant

January 3, 2017 at 20:20

In theme xstore (electronic) there is big way between the main menu and submenu, when I select the header type “Advanced”.
I send you a picture and a link of it
thanks

Please, contact administrator
for this information.

#150790 Copied
8theme

Support staff

January 4, 2017 at 10:46
Try to add the following fix to the custom CSS
```
.header-wrapper.header-advanced .menu-wrapper .nav-sublist-dropdown {
    top: 41px !important;
  }
```
Regards
#150831 Copied
Fna1Ja_2

Participant

January 4, 2017 at 11:10

It works perfect.
Great support!!

Thanks

#150832 Copied

8theme

Support staff

January 4, 2017 at 14:23

You are welcome 🙂

#150845 Copied
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