Checkout conflict with plugin WooCommerce Stripe Gateway 3.0.6

This topic has 11 replies, 6 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler

  • Avatar: raffa84
    raffa84
    Participant
    January 6, 2017 at 18:19

    I’ve the problem with checkout with Stripe plugin.

    get the error:
    “Please enter your card details to make a payment. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.”

    Thank you for your help,
    Raffaele

    10 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 7, 2017 at 09:35

    Hello,

    I’ve sent checkout.zip file to your email address.
    Extract it and upload the folder to wp-content/themes/classico/woocommerce directory. Overwrite the existing checkout folder.

    Regards,
    Eva Kemp.

    Avatar: aaronzhong
    aaronzhong
    Participant
    January 19, 2017 at 09:48

    I’m having the same issue, could you email me the checkout.zip file also? Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    January 19, 2017 at 14:37

    Hello @aaronzhong,

    Done. Please check your email address.

    Regards,
    Eva Kemp.

    Avatar: UrbanStef
    UrbanStef
    Participant
    March 10, 2017 at 14:15

    I seem to be having the same problem, I get the following error on checkout:

    “Please enter your card details to make a payment. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.”

    I’ve installed the default Woocommerce theme (Storefront), which fixed the problem.

    Could you please send me the checkout.zip file? Thanks in advance.

    Regards,
    Stefan

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 15:17

    Hello, UrbanStef,

    Done. Please check your email address.

    Regards,
    Rose Tyler.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 10, 2017 at 15:31

    Hello @UrbanStef,

    I’ve sent the mentioned file to your contact email address. Please check.

    Regards,
    Jack Richardson.

    Avatar: UrbanStef
    UrbanStef
    Participant
    March 12, 2017 at 10:46

    Hi Jack,

    Thanks, but I haven’t received anything yet. Could you please resend the file.

    Regards,
    Stefan

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 13:55

    Hello,

    Please check your Inbox and Spam folders.

    Regards,
    Rose Tyler.

    Avatar: UrbanStef
    UrbanStef
    Participant
    March 13, 2017 at 14:31

    I have checked all folders, I have not received anything. Did you resend the file?

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 08:25

    Hello,

    Please, check email now.

    Regards,
    Rose Tyler.

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