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Price Filter is not showing - by Esther - on WordPress WooCommerce support

This topic has 13 replies, 4 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

Esther

Participant

January 9, 2017 at 09:56

Hi,

I purchase your theme. The Price Filter is not showing. I have added the Price Filter in Widget > Shop Sidebar. It is only showing when i click on Shop>Categories, it is inside the hidden Filter. How can i fix this?

TQ

#151204 Copied

12 Answers

Rose Tyler

Support staff

January 9, 2017 at 10:00

Hello,

Thank you for contacting us.
Could you please provide a link to your website and with wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

#151207 Copied

Esther

Participant

January 9, 2017 at 10:03

Refer to the private content

TQ

Please, contact administrator
for this information.

#151208 Copied

Eva Kemp

Support staff

January 9, 2017 at 10:57

Hello,

Please provide WP Dashboard credentials.

Thank you.

Regards,
Eva Kemp.

#151231 Copied

Esther

Participant

January 9, 2017 at 10:59

Please refer private content

Please, contact administrator
for this information.

#151232 Copied

Rose Tyler

Support staff

January 10, 2017 at 08:25

Hello,

The WordPress credentials are incorrect. Please check them.

Regards,
Rose Tyler.

#151315 Copied

davidc555

Participant

January 20, 2017 at 18:21

Hi i am having the same issue, if you can please have a look

Please, contact administrator
for this information.

#152609 Copied

Eva Kemp

Support staff

January 21, 2017 at 10:33

Hello @davidc555,

I’ve added Price Filter widget in Appearance > Widgets and it’s shown on Products page.
Please check it.

Regards,
Eva Kemp.

#152662 Copied

davidc555

Participant

January 21, 2017 at 11:11

Many thanks Eva, but i dont wish to show it via hidden filter, can i not have a static one on the page?

Thanks

#152668 Copied

davidc555

Participant

January 21, 2017 at 12:00

Sorry i disabled sidebar though the pages, fixed the problem sorry.

#152679 Copied

Rose Tyler

Support staff

January 23, 2017 at 08:11

Hello,

We’re glad to hear that your issue was solved.
Have a nice day!

Regards,
Rose Tyler.

#152731 Copied

Esther

Participant

January 23, 2017 at 10:18

Hi,

I can login with the details provided in the private content. Please make sure you copy the password correctly.

TQVM

Please, contact administrator
for this information.

#152766 Copied

Rose Tyler

Support staff

January 23, 2017 at 15:26

Hello,

I’ve just checked the widget with Twenty Fifteen theme and it’s not shown there too.
Check it yourself.
You need contact Woocommerce support regarding this issue and specify that the problem happens not only with Royal theme, but with default WordPress Twenty Fifteen theme too.

Regards,
Rose Tyler.

#152808 Copied
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