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Out Of stock Photos Shows in the listing

This topic has 4 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Olga Barlow

emz3d

Participant

January 18, 2017 at 06:21

Hi,

Im wondering why out of stock label is not showing even though the item has zero stock. and i have enabled out of stock label in theme options.

another thing, i have selected to hide out of stock items from product listing in woocommerce, but items are still listed in shop page.

please refer to my screen shots.

https://drive.google.com/open?id=0B-12SRLVrQMCeFNHalNUZDNfR0U

https://drive.google.com/open?id=0B-12SRLVrQMCSTRzSkI0aEVyaTA

https://drive.google.com/open?id=0B-12SRLVrQMCWTR4bjNSNnlUcmM

Thank You.

#152195 Copied Theme version: 3.2 WooCommerce version: 2.6.11

3 Answers

Olga Barlow

Support staff

January 18, 2017 at 15:30

Hello,

Could you, please, provide me link to your site and temporary admin panel access? I need to inspect your products to find out what is the problem.

Regards

#152294 Copied

emz3d

Participant

January 18, 2017 at 17:41

Hi,

here is the access details

Please, contact administrator
for this information.

#152335 Copied

Olga Barlow

Support staff

January 20, 2017 at 16:03

Hello,

I don’t see issue with out of stock label once this option is disabled http://prntscr.com/dy3jx8
Check http://prntscr.com/dy3l8k

Next problem, with Out of stock items (when you still see them even if the option is enabled), is related to WooCommerce. Because I have enabled official WC theme Storefront and the problem still persists http://prntscr.com/dy3p1a But I noted that when I enable Stock Managment for the product http://prntscr.com/dy3qoq this issue disappears.

I would recommend you to contact WooCommerce support about this issue because we are able to help with problems related strictly to our theme.

Regards

#152599 Copied
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