Mobile Menu Cart not working - by Lovevintage

This topic has 4 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Jack Richardson

  • Avatar: Lovevintage
    Lovevintage
    Participant
    January 18, 2017 at 23:12

    On mobile if I scroll down on the page a new menu comes up with 3 icons and one of them being the “Cart” icon.

    When i press the Cart Icon after putting something in my cart I get a pop up with my cart that I can’t remove or continue with.

    If I go to the top of the page I can proceed to the checkout if I press the icon on top.

    I’ve provided some screenshots

    Top with working icon
    https://www.dropbox.com/s/yhx1xpgkf8w8y41/2017-01-18%2022.32.11.png?dl=0

    Fixed menu when scrolling down with nonworking icon
    https://www.dropbox.com/s/in06gk2eu3s2tfs/2017-01-18%2022.32.15.png?dl=0

    What happens when you press the icon
    https://www.dropbox.com/s/w5uaexwiq4i4xrf/2017-01-18%2022.32.19.png?dl=0

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 19, 2017 at 16:36

    Hello,

    Please update the theme to 3.0.3 version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Lovevintage
    Lovevintage
    Participant
    January 20, 2017 at 15:29

    I already have version 3.0.3 installed.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 21, 2017 at 10:37

    Hello,

    Please provide us with FTP credentials in private content area and set administrator rights for the wp-admin user you provided in your first post. Thank you.

    Best regards,
    Jack Richardson.

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