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Some issues with map view - by mariconsinf

This topic has 6 replies, 4 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

mariconsinf

Participant

January 27, 2017 at 16:26

I bought the plugin MapifyPro to use it as a store locator, but there are some issues with the map view.
The map is displayed well only with the “contact page template” and only with the default layout. With all other templates there is an issue: it’s not possible to set a map with custom sizes, and after a search the map became grey, showing only the markers.(Issue 1).
http://www.calzaturificiotomasi.com/wp-content/uploads/2017/01/errore-mappa2.jpg

Instead, the second issue occur always and on every page, with the contact page map, too. If you move the map with the mouse, the map is not refreshed and the new areas are grey.(Issue 2) (The issue does not occur if you use the mouse scroll).
http://www.calzaturificiotomasi.com/wp-content/uploads/2017/01/errore-mappa.jpg

I would like to know if is possible to fix the issues and to create a custom template “default layout contact form”, without contact form, map and page heading. (without the issue 2, obviously).
Thanks
Mariano

Please, contact administrator
for this information.

#153276 Copied Theme version: 3.0.3 WooCommerce version: 2.6.11

5 Answers

Eva Kemp

Support staff

January 27, 2017 at 17:11

Hello,

Why don’t you use default Google Map that included in the theme template?
Please also check if the plugin works properly with default WordPress theme.

Regards,
Eva Kemp.

#153281 Copied

mariconsinf

Participant

January 27, 2017 at 17:50

Hi,

the second issue occur with the google map included in the template, too! the map is not refreshed.
I tested the plugin with other themes and it work fine and the map is refreshed, so I think that the problem is the theme.
At the following link there is a page with the map included in the theme and the plugin map.
In both map occur the same issue.
http://www.calzaturificiotomasi.com/punti-vendita/

Regards
Mariano

#153289 Copied

Jack Richardson

Support staff

January 28, 2017 at 10:24

Hello,

I’ve checked the map with the default WordPress theme Twenty Sixteen and the same issue with grey blocks appeared there too http://prntscr.com/e1d8ll .
So the problem is related to the plugin, not to the theme. You need contact the plugin authors regarding this issue.

Best regards,
Jack Richardson.

#153310 Copied

mariconsinf

Participant

January 28, 2017 at 15:44

Hi,
I did some tests and I solved the issue. There was a 3rd party plugin incompatible with the theme and with MapifyPro plugin. Now the store locator works perfectly!
Thanks
Have a nice weekend
Regards
Mariano

#153335 Copied

Rose Tyler

Support staff

January 30, 2017 at 13:23

Hello,

We’re glad to hear that your issue was solved.
Have a nice day!

Regards,
Rose Tyler.

#153448 Copied
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