Fatal error: Call to undefined function cmb2_get_metabox()

This topic has 6 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Olga Barlow

  • Avatar: JEWeb
    JEWeb
    Participant
    January 31, 2017 at 22:28

    We must have deactivated & deleted a required plugin, but we have no idea which (or even if that is the cause of this error). When attempting to replace Product Category thumbnail, we’re getting this error:

    Fatal error: Call to undefined function cmb2_get_metabox() in /home/indulge/public_html/preview/wp-content/themes/xstore/framework/thirdparty/cmb2-taxonomy/includes/CMB2_Taxonomy.php on line 137.

    Any suggestion for how to correct this situation?

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2017 at 13:32

    Hello,

    Could you please provide wp-admin access in Private Content so we could check it?

    Regards

    Avatar: JEWeb
    JEWeb
    Participant
    February 1, 2017 at 16:39

    Requested WP access provided.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 1, 2017 at 18:03

    Hello,

    You did not install the required plugin – CMB2 plugin. I have installed and activated it and don’t see issues with Product Category thumbnail. Did you get error once tried to change the image or you want to do some code changes to replace category image?

    Regards

    Avatar: JEWeb
    JEWeb
    Participant
    February 1, 2017 at 18:38

    Thanks, Olga. I thought that might be the problem, but I had no idea what plugin was missing. I’ve checked and everything is A-OK now.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 2, 2017 at 15:02

    Hello,

    Ok. I’m glad that problem was solved. You can find the list or required and recommended plugins in Appearance > Install Plugins.

    Regards

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