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Home rotator isn't showing-Product pages galleries aren't working-Footer issue

This topic has 5 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

Brooke

Participant

February 1, 2017 at 01:25

We are currently using woothemes for our clients site. I just renew the support on theme forest.

We have a live site here:
http://westminsterinc.com
The live site is working well.

The issue we are having is with the Dev site found here:
http://westminster.dogsofdesign.com/

The problem with the DEV site is the homepage rotator is missing (not showing) and on the product pages all the galleries are not working properly.

product pages all the galleries are not working
Not working:
http://westminster.dogsofdesign.com/product/desktop-drum-set-assorted-colors/

Working:
http://westminsterinc.com/product/desktop-drum-set-assorted-colors/

homepage rotator is missing
Not working:
http://westminster.dogsofdesign.com/

Working:
http://westminsterinc.com

1 more issue is the footer is not going full width. The live site this works fine.

Also I just updated the them to the latest on themeforest and that didn’t fix it.

Please, contact administrator
for this information.

#153613 Copied Theme version: 2.9.2 WooCommerce version: 4.7.2

4 Answers

Eva Kemp

Support staff

February 1, 2017 at 12:59

Hello,

The credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#153637 Copied

Brooke

Participant

February 1, 2017 at 18:04

I am sorry about that. There are working now I just tested it. Please try again.

Thanks,
Brooke

Please, contact administrator
for this information.

#153688 Copied

Brooke

Participant

February 1, 2017 at 20:02

We moved the dev site to another server because of server issues. Sorry for the inconvenience. Please use login below to make updates and below is my original email with dev url updates.

We are currently using woothemes for our clients site. I just renew the support on theme forest.

We have a live site here:
http://westminsterinc.com
The live site is working well.

The issue we are having is with the Dev site found here:
http://westminster.dodtest.com/

The problem with the DEV site is the homepage rotator is missing (not showing) and on the product pages all the galleries are not working properly.

product pages all the galleries are not working
Not working:
http://westminster.dodtest.com/product/desktop-drum-set-assorted-colors/

Working:
http://westminsterinc.com/product/desktop-drum-set-assorted-colors/

homepage rotator is missing
Not working:
http://westminster.dodtest.com/

Working:
http://westminsterinc.com

1 more issue is the footer is not going full width. The live site this works fine.

Also I just updated the them to the latest on themeforest and that didn’t fix it.

Please, contact administrator
for this information.

#153698 Copied

Eva Kemp

Support staff

February 3, 2017 at 09:51

Hello,

Some plugin is causing the issue.
Please disable them one by one to find which one exactly is breaking the functionality.

Regards,
Eva Kemp.

#153864 Copied
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