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JS error - by Dina - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp

Dina

Participant

April 18, 2014 at 17:47

Hey,
So I had purchased a plug-in called “Ultimate Social WP” that counts my social hits on my blog posts. I contacted them earlier today in regards to a issue I was having. My counters, stopped counting and they are no longer clickable. You can see this by going to my site at – http://morelogojuiceplease.com/my-blog/

They replied saying this:
You have a js error in your theme: http://cl.ly/image/2s461A1n2h0F
When javascript is encountering an error it is blocking other javascript from running.
So when your theme author is fixing this the buttons will work.

If you refer to link above you will see the error in my theme code. My knowledge of code is limited and I would really appreciate your quick response on how to fix this issue.

– Thank you

Please, contact administrator
for this information.

#1540 Copied

3 Answers

Eva Kemp

Support staff

April 22, 2014 at 14:31

Hello,

We are sorry for a long delay.
There was incompatibility problem with WP 3.9. We’ve fixed this issue. Please check if everything is fine now.

Regards,
Eva Kemp.

#1744 Copied

Dina

Participant

April 22, 2014 at 16:19

Thank you for fixing the Social Plug-in issue.

Now, my visual editor isn’t working. All the text is white and non of my editing tools are showing up. Is this due to the WordPress upgrade as well?

The only way to see the text is to highlight it or view it on text mode. You can see what I’m talking about here – http://morelogojuiceplease.com/wp-content/uploads/2014/04/Screen-Shot-2014-04-22-at-9.11.37-AM.png

Please, contact administrator
for this information.

#1769 Copied

Eva Kemp

Support staff

April 22, 2014 at 17:01

Hello,

We have taken into account this issue and we’ll try to fix it as soon as possible.
Please take our apologies.

Regards,
Eva Kemp.

#1774 Copied
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