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Size image issue and Zoom - by 360webfirm

This topic has 5 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

360webfirm

Participant

February 6, 2017 at 15:07

Hello,

Can you please look at my website and help me fix the Image for the Size Guide as it is not working. I am also using a third party plugin for the ZOOM as this is also not working with your theme. I would like to use the ZOOM for the products that come with your website, not a third party plugin.

See private info for login details to my website.

Thanks so much!

Please, contact administrator
for this information.

#154098 Copied Theme version: 4.7.2 WooCommerce version: 2.6.14

4 Answers

Eva Kemp

Support staff

February 6, 2017 at 16:27

Hello,

As for the size guide issue, it’s related to some plugin.
Please disable 3rd-party plugins one by one to find it out.
To have zooming option go Blanco – Theme Settings > Single Product Page > tick “Enable Cloud Zoom for products”.

Regards,
Eva Kemp.

#154106 Copied

360webfirm

Participant

February 10, 2017 at 12:57

Dont you think I already know how to do the ZOOM, I have had this theme for a few years now. The issue is that when you update or WordPress, or other plugins, your Theme breaks for me. I ma not sure why there has always been an issue for me with the Zoom, but I had to install a third party plugin.

Why dont you login with the credentials I sent you and have a look?

I get all of those to work, then they dont one day, then I have to contact you. This has been going on for a few years now.

I resolve to third party plugins because I cannot get the function to work with the theme – Example ZOOM.

I have looked at your guide time and time again. I have been working with WordPress for a lot of years.

Thank you.

Please, contact administrator
for this information.

#154465 Copied

360webfirm

Participant

February 10, 2017 at 13:03

I fixed the issue, thank you for your time.

#154466 Copied

Rose Tyler

Support staff

February 10, 2017 at 14:59

Hello,

We’re glad to hear that your issue was solved.
Have a nice day!

Regards,
Rose Tyler.

#154469 Copied
Tagged: image, size, woocommerce, wordpress, zoom
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