This topic has 4 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp
Hello,
Im trying to create a theme child for idstore to get through all the updates without messing with my customizations.
Right now I have created the folder and the style.css file but whenever I activate the child theme, the backend theme options disappear and the frontend just goes blank.
Can you give me some advice so I can make it work?
OlgaBarlow AUTHOR TEAM 12 hours ago Flag
Hello, dabodude,There is no such file in our theme! Anyway contact with us on our support forum and provide admin panel and FTP accesses to your site in Private Content. We’ll check parent theme and help to create child theme.
Regards
Hello, @dabodude,
I have created child theme for your site and it works fine. Unfortunately you did not provide admin panel access to site where you have created child theme, so I can’t check why it does not work there.
Regards,
Olga Barlow
Can you please hide, or delete my website URL from your reply?
Hello,
We’ve removed the site name from the reply.
Let us know if you need further assistance.
Regards,
Eva Kemp.
The issue related to '‘Child Theme’' has been successfully resolved, and the topic is now closed for further responses