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2 Problems - by thegraphxbyashanti - on WordPress WooCommerce support

This topic has 18 replies, 5 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

thegraphxbyashanti

Participant

September 14, 2014 at 03:51

1. This weird thing is happening when page is loading, a side menu or mobile menu pops shows up in a back of the main pages.

2. Transparent header options does not respond, the slides go under the header instead.

Please, contact administrator
for this information.

#15415 Copied

17 Answers

thegraphxbyashanti

Participant

September 15, 2014 at 04:13

Hello? Can anyone help with this issue??

#15449 Copied

Eva Kemp

Support staff

September 15, 2014 at 08:25

Hello,

1. Sorry, but your question is unclear. Could you please show a screenshot to have better understanding?
2. Please clarify what exactly you want to achieve. Do you wish to have transparent header?
Thank you.

Regards,
Eva Kemp.

#15467 Copied

thegraphxbyashanti

Participant

September 15, 2014 at 17:28

1. [IMG]http://i58.tinypic.com/244cprp.jpg[/IMG]
2. Yes I do want a transparent header

#15583 Copied

Olga Barlow

Support staff

September 16, 2014 at 10:32

Hello,

1) It will be fixed in our update as soon as possible!
2) Go to Theme Options > Header > select Header type with transparent background. Then edit your home page, find Page Layout area, select slider in “Show revolution slider instead of breadcrumbs and page title”.

Regards,
Olga Barlow

#15683 Copied

thegraphxbyashanti

Participant

September 16, 2014 at 19:45

I do Not want to use the Revolution slider, I want the master slider to be the main slider. If you gives offer 2 sliders, why only make 1 an option for headers?

#15773 Copied

Olga Barlow

Support staff

September 17, 2014 at 08:30

Hello,

You are right. We’ll modify this option in our next update! Sorry for this inconvenience.

Regards,
Olga Barlow

#15824 Copied

thegraphxbyashanti

Participant

September 22, 2014 at 19:14

When will the next update be available?

#16486 Copied

Eva Kemp

Support staff

September 22, 2014 at 19:18

Hello,

A new update will be released this week.
Please wait a little.

Thank you for your patience.

Regards,
Eva Kemp.

#16487 Copied

thegraphxbyashanti

Participant

September 25, 2014 at 00:42

I am still having an issue with the transparent header and the master slider. I thought this was going to be fixed?

#16906 Copied

Robert Hall

Support staff

September 25, 2014 at 07:32

Hello thegraphxbyashanti,

Do you have still issue after updated theme to the latest version (1.2)?

Regards,
Robert Hall.

#16934 Copied

thegraphxbyashanti

Participant

September 29, 2014 at 20:38

The Master slider still isn’t an option for the slider option

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Eva Kemp

Support staff

September 30, 2014 at 16:05

Hello,

Could you please clarify your issue with more details?
Thank you.

Regards,
Eva Kemp.

#17662 Copied

thegraphxbyashanti

Participant

September 30, 2014 at 18:49

Can you review our earlier discussion, I asked why do you offer 2 sliders but in the page options, the only option for the HEADERS is the rev slider. You said that this would be updated, but its not. I want to use the master sliders as the transparent slider.

#17689 Copied

Eva Kemp

Support staff

October 1, 2014 at 15:44

Hello,

We’re very sorry, but we need more time to implement it.
It should be added in the next theme update.

Please take our apologies for inconveniences.
Thank you.

Regards,
Eva Kemp.

#17836 Copied

ziloub

Participant

January 9, 2015 at 15:27

Hi, that post is quite old, and I have the same request : i want to use master slider instead of Revolution slider (because there is issues with html5 video).
It’s been now 3 / 4 months that we are waiting your release to just have this option : to put a master slider full screen on the main page.
Could you please respond to that request and do it faster ?

Thanks you !

Regards

Sylvain

#32671 Copied

thegraphxbyashanti

Participant

January 9, 2015 at 16:19

Exactly, I’ve requested this numerous times and still nothing. It makes no sense what so ever to have other sliders and you can use them as a main slide.

#32682 Copied

Eva Kemp

Support staff

January 12, 2015 at 12:34

Dear clients,

Please take our apologies for a long delay concerning this issue.
We’ve investigated this query, but unfortunately our theme doesn’t have possibility to implement 2 sliders instead of headings.
The only solution we can suggest is to modify it locally and replace Revolution Slider with Master Slider in the option. This requires additional customization, that’s why it’s a paid service. If you agree and are interested in it please contact us via our contact form https://www.8theme.com/contact-us/ and mark it as “Additional customization”.

Thank you.
Regards,
Eva Kemp.

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