Revolution Slider won't activate on Legenda Theme (fresh install) "fatal error"

This topic has 2 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

  • Avatar: davideuantrott
    davideuantrott
    Participant
    March 2, 2017 at 21:01

    Hi there,

    We’ve just installed Legenda onto a new WordPress site (www.riddlesemporium.com), and the installation all completed, apart from activating the Revolution Slider plugin.

    When we try and activate it manually, we get the following error on the Plugin page of the Dashboard:

    “Plugin could not be activated because it triggered a fatal error.

    Fatal error: Uncaught Error: [] operator not supported for strings in /customers/8/7/3/riddlesemporium.com/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /customers/8/7/3/riddlesemporium.com/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ”, Array, NULL) #1 /customers/8/7/3/riddlesemporium.com/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /customers/8/7/3/riddlesemporium.com/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /customers/8/7/3/riddlesemporium.com/httpd.www/wp-content/plugins/revslider/revslider.php(162): RevSliderAdmin->__construct(‘/customers/8/7/…’) #4 /customers/8/7/3/riddlesemporium.com/httpd.www/wp-admin/includes/plugin.php(1882): include(‘/customers/8/7/…’) #5 /customers/8/7/3/riddlesemporium.com/httpd.www/wp-admin/plugins.php(164): plugin_sandbox_s in /customers/8/7/3/riddlesemporium.com/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71″

    Can you help?

    Many thanks!

    David.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 3, 2017 at 13:03

    Hello,

    As I see you are using old theme and required plugins. Please update them to the latest versions.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    All required plugins can be downloaded here https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Jack Richardson.

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