GMAPS FOR VC ISSUE - by Christophe - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

  • Avatar: webkustbe
    Christophe
    Participant
    March 5, 2017 at 21:12

    Hello,

    I import a contact-page, and adding a gmap.
    Adding the Google Maps API key without problems.
    When i look to the page (without a marker) then it works, but when adding a location with the Gmap Marker inside Gmaps for VC, then the page doens’t loading.

    I’m trying several ways and options,for finding a solution but with no luck 🙁
    – coördinates, other coördinates
    – location friendly
    – edit settings
    Nothing helps.

    When remove the Marker, then the page load without problems.

    Hope you can help me.

    Regards,
    Christophe

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 9, 2017 at 14:12

    Hello,

    Could you, please, provide me FTP access? We need to enable debug mode to check if any errors persist.

    Regards

    Avatar: webkustbe
    Christophe
    Participant
    March 9, 2017 at 20:29

    Hi Olga,

    Okay!
    See private content…

    Regards,
    Christophe

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2017 at 13:37

    Hello,

    Seems problem is related to some plugin bug. We sent the request to plugin author. We are waiting for the answer. I’ll inform you once get the reply.

    Regards

    Avatar: webkustbe
    Christophe
    Participant
    March 10, 2017 at 16:41

    Thx Olga,

    I’m waiting patiently 😉

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2017 at 17:09

    Thank you for your understanding! Much appreciated.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 11, 2017 at 09:06

    Hello,

    Check now, please.

    Regards

    Avatar: webkustbe
    Christophe
    Participant
    March 12, 2017 at 11:48

    Hi Olga,

    Thanks for the help!
    Can you explain what the problem was. I like to learn 😉

    I made another map on another place (top panel) and works like a sharm now.

    Happy that it works now!!!

    Regards,
    Christophe

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 15, 2017 at 17:00

    Hello,

    We contacted plugin author and he fixed the plugin bug. I can’t tell you what code he edited because he did not share this info.

    Regards

    Avatar: webkustbe
    Christophe
    Participant
    March 15, 2017 at 22:23

    Hi,

    Okay, thanks for the info.

    Regards,
    Christophe

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 16, 2017 at 15:32

    You are welcome!

    Regards

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