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Css Not Working - by Jo - on WordPress WooCommerce support

This topic has 14 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler

Jo

Participant

March 11, 2017 at 06:50

Hi
I just installed the theme and my css is not working at all

I enabled custom css and have renamed the default to custom.css

Please help.

I have granted access if you would like to take a look.

Please, contact administrator
for this information.

#156714 Copied

13 Answers

Rose Tyler

Support staff

March 13, 2017 at 11:02

Hello,

The wp-admin credentials are incorrect. Please check them.
Have you seen our tutorial https://youtu.be/Qok2zRedRMY ?

Regards,
Rose Tyler.

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Jo

Participant

March 14, 2017 at 05:25

I have followed the instructions and it does not work. Sorry I borked the website and had to reinstall i reinstated the old user.

Please, contact administrator
for this information.

#156871 Copied

Rose Tyler

Support staff

March 14, 2017 at 09:28

Hello,

Please give me admin access and FTP access also.

Regards,
Rose Tyler.

#156881 Copied

Jo

Participant

March 14, 2017 at 09:33

I found that individual .css works through visual composer but the file does not.

Please, contact administrator
for this information.

#156882 Copied

Rose Tyler

Support staff

March 14, 2017 at 09:53

Hello,

We need a full access to the wp admin panel to check the issue.

Regards,
Rose Tyler.

#156884 Copied

Jo

Participant

March 14, 2017 at 09:55

sorry i just updated now

#156887 Copied

Rose Tyler

Support staff

March 14, 2017 at 14:43

Hello,

I’ve renamed default.custom.css to custom.css. You can add your code in Appearance > Editor > Styles > custom.css or use ftp.

Regards,
Rose Tyler.

#156917 Copied

Jo

Participant

March 14, 2017 at 18:02

I am sorry but it still doesn’t seem to work. i just put a set of code there and its not showing up in the homepage.

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Rose Tyler

Support staff

March 15, 2017 at 09:40

Hello,

What code are you using?
I can’t login to your site now. Your site is under maintenance mode. Have you changed the wp-admin link? Please check, I need login to check the issue.

Regards,
Rose Tyler.

#157001 Copied

Jo

Participant

March 15, 2017 at 13:24

I’m sorry i’m making changes as I go everyday.
I’m using css to remove little things in the front page.

Please, contact administrator
for this information.

#157034 Copied

Rose Tyler

Support staff

March 15, 2017 at 14:14

Hello,

I’ve checked your site and seems your custom code works fine http://prnt.sc/ek8w96
Please check another part of your code, you can use browser inspector tools to see it’s.

Regards,
Rose Tyler.

#157039 Copied

Jo

Participant

March 15, 2017 at 14:19

oh ok i guess that works. It’s odd that it takes a while for it to come up. Is that odd? or normal. Is it because I don’t have a caching plugin?

Thanks for the help.

#157040 Copied

Rose Tyler

Support staff

March 15, 2017 at 14:28

Hello,

You’re welcome!
I think it normally works on your site.
But you can try to use W3 Total Cache plugin http://docs.presscustomizr.com/article/178-how-to-setup-w3-total-cache-plugin-with-the-customizr-theme to speed up the site.

Regards,
Rose Tyler.

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