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Problem translating Woocoomerce in German – shop checkout

This topic has 22 replies, 4 voices, and was last updated 10 years, 1 months ago ago by Robert Hall

  • Avatar: stavthomas
    stavthomas
    Participant
    September 16, 2014 at 10:00

    Hi Team,
    i have tried many ways to translate woocommerce but unfortunately they failed all.
    There is even a woocommercer german plugin which does not work either.
    I have installed the codestyling localization plugin – nothing.
    I have update dthe file in wp-confif – nothing.

    Hope you can help.
    Access to ftp & admin are still the same for you.
    best
    Stavros

    #15677 Copied
    21 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 16, 2014 at 14:23

    Hello,

    Have you translated files in wp-content/plugins/woocommerce/i18n/languages directory?

    Thank you.

    Regards,
    Eva Kemp.

    #15730 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    September 16, 2014 at 15:41

    Hi Eva,
    yes I did. no change ;-(

    regards
    Stavros

    #15741 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 16, 2014 at 17:38

    Hello,

    Please provide us with FTP access and wp-admin panel credentials and the links of the pages where you can’t translate some items. Please specify which ones.
    Thank you.

    Regards,
    Eva Kemp.

    #15762 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    September 16, 2014 at 19:45

    Hi Eva,
    these are the fllowing pages:

    http://www.placevel.de/cart/
    http://www.placevel.de/checkout/

    I could translate the first and surname in the checkout form, due to an additinal plugin called checkout manager but nothing else. unfortunately.

    best
    Stavros

    Please, contact administrator
    for this information.
    #15774 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 17, 2014 at 08:35

    Hello,

    Please update the theme to the latest 1.1 version. Some strings in .po files have been fixed there. Before update remove the folder “woocommerce” in wp-content/themes/royal directory.

    Thank you.
    Regards,
    Eva Kemp.

    #15825 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    September 17, 2014 at 12:42

    Hi Eva,
    thank you fr your uick reply.
    I have updated the theme. The issue still remains?

    You can double chck the EN outcome through the following link: http://www.placevel.de/?add-to-cart=19101

    Cart & Checkout shall be in German for this page.

    Another issue that occured: The page is not visible on Firefox anymore. If I make it smaller then it works. I do not have the problem on Chrome?

    best & many thx for the support

    #15870 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 17, 2014 at 14:27

    Hello,

    As I see you have default po and mo files in the directory wp-content/themes/royal/languages, but you should create your own depending on the language you use.
    Please read our documentation: https://www.8theme.com/demo/docs/royal/#!/how_to_translate
    Also the problem of the blank page was related to Wishlist plugin. I’ve deactivated it. Please try to update it and check the site again having the plugin activated.

    Thank you.

    Regards,
    Eva Kemp.

    #15888 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    September 17, 2014 at 16:08

    Hi Eva,
    kind regards to all the help. Page is working good back on firefox.

    I have followed all the steps but still, the checkout is in English. I used the editor, translatd the necessary words, changd everything as well on wp_config and saved the files in the appropriate folder.

    Still the same issue;-(

    #15915 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 19, 2014 at 10:52

    Hello,

    It’s related with your WP version. You are using 4.0 and WPLANG to ‘de_DE’ is deprecated (https://core.trac.wordpress.org/changeset/29630). Use $locale=’de_DE’; https://www.8theme.com/demo/docs/royal/index.html#!/how_to_translate
    Check now your site.

    Regards,
    Olga Barlow

    #16135 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    September 26, 2014 at 08:49

    Thank you Olga. It worked perfectly.
    I am trying to do the same myself on a new page but cant find the file, either WPLANG or $locale.
    Can you help out?
    Do you need the new domain and access?

    #17104 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 26, 2014 at 16:34

    Hello,

    You need edit WordPress configuration file wp-config.php in order to fix the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #17199 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    September 26, 2014 at 17:09

    Hi Olga,
    I went into wp-config but could not find any of the words/sction: WPLANG or $locale?

    hope for help

    Stavros

    #17207 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 26, 2014 at 17:49

    Hello,

    Please provide us with FTP access.
    Thank you.

    Regards,
    Eva Kemp.

    #17219 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    September 26, 2014 at 18:06

    below you can find the access details

    Please, contact administrator
    for this information.
    #17225 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 26, 2014 at 20:38

    Hello,

    I’ve added $locale=’de_DE’; to wp-config.php file. Please check the Checkout page now.

    Regards,
    Eva Kemp.

    #17246 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    September 26, 2014 at 22:30

    Hi Eva,
    unfortunately its still in English.
    Sorry for the incovinience.

    in the dashboard there is also a message which says “WooCommerce Translation Available – Install or update your de_DE translation to version 2.2.4.”

    shall i do it?

    Stav

    #17258 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2014 at 07:45

    Hello,

    Please, read our instructions how to translate theme very attentively https://www.8theme.com/demo/docs/royal/index.html#!/0_how_to_translate
    To translate our theme strings you should translate default.po that is located in wp-content/themes/royal/languages folder using PoEdit. Then save it as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit/ , it will create 2 files: .po and .mo, you need both to activate translation. At present in wp-content/themes/royal/languages folder I see only default theme file (untranslated) and de_DE.po file for WordPress 4.0 (untranslated too). de_DE.po won’t work, because our theme translation file and wordpress translation file are different things.

    Regards,
    Olga Barlow

    #17286 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    October 6, 2014 at 14:00

    Hi Olga,

    thank you for your help. I have followed the steps, but somehow it’s still in English in most f the parts? The language at the checkout/Cart shall be german.

    Hope for help.

    best regards
    Stavros

    #18464 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2014 at 15:12

    Hello,

    I’ve checked Cart and Checkout pages and they are translated.
    Please see screenshots:

    Regards,
    Eva Kemp.

    #18479 Copied
    Avatar: stavthomas
    stavthomas
    Participant
    October 7, 2014 at 16:08

    Hi Eva,
    big thx, great job.
    As always.

    Wish you and the team all the best

    #18667 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 7, 2014 at 16:20

    Hello,

    You are welcome and thank you for the feedback.
    We really appreciate it!

    Have a good day!

    Regards,
    Robert Hall.

    #18671 Copied
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