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Checkout Error - by akelclark3 - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler

akelclark3

Participant

March 17, 2017 at 15:30

I’m using Stripe to collect credit card payment on my site. It has always worked fine but lately I’ve been getting the following message.

“Please enter your card details to make a payment. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.

I looked on the Stripe website for troubleshooting tips and it says the following:

“The solution is almost always a theme conflict. Try switching to the Twenty Fifteen theme to see if the issue disappears. If so, you likely have a JavaScript error or conflict in your theme. Try to find the JavaScript error or switch to a higher quality theme.”

I’m unable to process payment using credit card currently. Can you please take a look for any potential conflicts?

Thank you,

Please, contact administrator
for this information.

#157219 Copied Theme version: 2.9.2 WooCommerce version: 4.7.3

2 Answers

akelclark3

Participant

March 17, 2017 at 15:55

Wanted to add that I disabled Stripe in Woocommerce settings until I can get this working again.

#157221 Copied

Rose Tyler

Support staff

March 20, 2017 at 10:38

Hello,

We’ve sent the archive the your email address.
Extract it and overwrite the existing “checkout” folder in wp-content/themes/woopress/woocommerce directory.

Regards,
Rose Tyler.

#157321 Copied
Tagged: checkout, error, woocommerce, wordpress
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