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Links broken after upgrading x-store theme

This topic has 11 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

christian1927

Participant

March 22, 2017 at 11:29

hi
I updated my website x-store theme (motomaniak.it) and now i get 404 page not found for cart , account page , contact page and others.
I tryed to save permalinks page , i use child theme and i don’t know why I get this problem

Thanks in advance

Regards

#157502 Copied Theme version: 3.9 WooCommerce version: 2.6.14

10 Answers

christian1927

Participant

March 22, 2017 at 17:02

Now i put another website on my domain because it is a production site..

#157578 Copied

Olga Barlow

Support staff

March 22, 2017 at 17:27

Hello,

Please, provide me admin panel and FTP access to site where we’ll be able to check the issue.
Also, make sure that everything works fine with default WP theme.

Regards

#157587 Copied

christian1927

Participant

March 22, 2017 at 17:55

Ok

I waiting for your answer

Regards

Please, contact administrator
for this information.

#157593 Copied

christian1927

Participant

March 22, 2017 at 18:39

another question : Prefooter static block is now no more visible.. How can I fix it?

Thanks a lot

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Olga Barlow

Support staff

March 22, 2017 at 18:57

Hello,

Problem was related to incorrect permalinks settings (Settings > Permalinks) and was not related to our theme.

You are using Static Block to Show prefooter, static block shows widgetized sidebars but these sidebars are empty. Either use another elements instead of widgetized sidebars or add any content to these areas http://prntscr.com/en6tu2

Regards

#157607 Copied

christian1927

Participant

March 22, 2017 at 19:19

I don’t know
I didn’t change permalinks and it worked… before upgrading theme and plugins

#157612 Copied

christian1927

Participant

March 22, 2017 at 19:38

And what can i do to repair permalinks?

Regards

#157614 Copied

christian1927

Participant

March 22, 2017 at 20:29

Thanks a lot
I solved problem with permalinks . 🙂
About Pre footer area , i don’t understand reason why in the front end i can see on the left Mailchimp form , while “featured” “sale” and “random” are not visible… This isn’t same statick block?

Regards

#157617 Copied

christian1927

Participant

March 22, 2017 at 21:12

OK
THANKS AGAIN , I SOLVED BY MYSELF

REGARDS

#157618 Copied

Olga Barlow

Support staff

March 23, 2017 at 12:46

Great.

Regards

#157682 Copied
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