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Remove product in cart and ajax add button didn work correctly

This topic has 8 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler

unformer

Participant

March 22, 2017 at 14:18

Hello,
http://wp5.unformer.13296.spectrum.myjino.ru

1) When i remove product in cart, i cant do anythings and arrows lost… Only page reload helps

2) ajax add to cart not working and after add to cart user go to top of the page…

try to use the last version of theme, but not resaults…

#157531 Copied Theme version: Версия: 3.0.2 WooCommerce version: 2.6.14

7 Answers

Rose Tyler

Support staff

March 23, 2017 at 09:07

Hello,

Please provide wp-admin access in Private Content.
Please check if the problem persists with default Woocommerce theme Storefront, install it in Appearance > Themes and activate. Please update required plugin to the last versions and try to disable 3-rd party plugins. Let us know the result.
Also update your parent theme.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
Here you can check video tutorial:
https://youtu.be/KdWESIIPU1k

Regards,
Rose Tyler.

#157639 Copied

unformer

Participant

March 23, 2017 at 12:58

“try to use the last version of theme, but not resaults…” about version of theme.

“try to disable 3-rd party plugins” and no bad plugins. Use private content

Please, contact administrator
for this information.

#157684 Copied Theme version: 3.0.2 WooCommerce version: 2.6.14

Rose Tyler

Support staff

March 23, 2017 at 13:03

Hello,

Please, check the credentials that you provided. We need wp-admin login and password.

Regards,
Rose Tyler.

#157685 Copied

unformer

Participant

March 23, 2017 at 13:10

look private content

Please, contact administrator
for this information.

#157687 Copied

Rose Tyler

Support staff

March 23, 2017 at 13:32

Hello,

1. Did you edit original theme files?
2. I’ve enabled Ajax add to cart in Theme Options. Please check.

Regards,
Rose Tyler.

#157690 Copied

unformer

Participant

March 23, 2017 at 14:24

All good thx.

#157705 Copied

Rose Tyler

Support staff

March 23, 2017 at 14:33

Hello,

You’re welcome!

Regards,
Rose Tyler.

#157707 Copied
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Remove product in cart and ajax add button didn work correctly

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