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Add new product problem for royal theme - by Arysto

This topic has 7 replies, 5 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler

Arysto

Participant

April 6, 2017 at 22:05

Hello,

Practically, when I am trying to add a new product I have more issues
1. Can not edit in text
2. can not access screen options
3. can not place prices
4. yoast plugin is not working any more
5. can not insert media file
6. the biggest one – I can not change any older products

Please advice

Thank you

Arysto

#159013 Copied Theme version: Royal Theme WooCommerce version: 3.0

6 Answers

caiomschiavo

Participant

April 6, 2017 at 22:31

I´m having the same problem here

after the update to woocommerce 3.0 and theme update

#159014 Copied

frmaninc

Participant

April 7, 2017 at 03:32

Yes we are also facing the exact same issue like yours….

Please, contact administrator
for this information.

#159020 Copied

brightcotton

Participant

April 7, 2017 at 08:25

Same here, updated woocommerce and royal theme 3.0 after that this issue as started to happen.

#159026 Copied Theme version: 3.0 WooCommerce version: 3.0.1

Rose Tyler

Support staff

April 7, 2017 at 10:15

Hello,

Please update our theme to 3.0 version.
Don’t forget to activate the theme and update DB.
Also, disable all the third-party plugins that did not come bundled with our theme. Then if you are using the latest version of our theme and still have the compatibility issues describe them in details.
Please check if problems persists with default Woocommerce theme Storefront.
Let us know the result.

Regards,
Rose Tyler.

#159066 Copied

Arysto

Participant

April 9, 2017 at 07:42

Hello,

Thank you for updating the Royal Theme but it can not be updated.
I receive this mesage: Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Please advise how should I proceed.

Thank you in advance !

Regards,

Arysto

#159210 Copied Theme version: 3.0.1 WooCommerce version: 3.0.1

Rose Tyler

Support staff

April 10, 2017 at 10:39

Hello, @Arysto,

You have been answered in original thread https://www.8theme.com/topic/update-failed-royal-theme-3-0-1/.

Regards,
Rose Tyler.

#159295 Copied
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