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Can´t save pages after update - by Pregal_Media_Web

This topic has 8 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

Pregal_Media_Web

Participant

April 7, 2017 at 10:18

Just updatetd to XStore 3.11 and now I am not able to save pages. I can produce blogs and portfolios but when saving a page I get rederect to

Page not found 404

/wp-admin/post.php

and nothing gets saved.

I updated the theme by just click update in dashboard (problem?) not the way you suggest in documentation support page

#159067 Copied

7 Answers

Olga Barlow

Support staff

April 8, 2017 at 11:13

Hello,

Pease, provide me temporary access to admin panel and FTP. We’ll check why you get this error.

Regards

#159188 Copied

Pregal_Media_Web

Participant

April 9, 2017 at 08:49

Ok of course, see private content.

I’m not able to save pages and got http 500 error when I uploaded the js-composer folder. So I swiched back to the same older folder to make it work again

Please, contact administrator
for this information.

#159211 Copied

Olga Barlow

Support staff

April 10, 2017 at 16:31

Hello,

I have updated VC, theme, Redux plugin and did not face problem. Also, I have tried to save project http://i.prntscr.com/d5764e90eac24845ac651d705b20d8ce.png Everything is ok for me.

Regards

#159389 Copied

Pregal_Media_Web

Participant

April 10, 2017 at 18:33

Ok, thanks but the problems are still there. Sometimes!!!

Please try to save an existing page (“sidor” in swedish) and you will face a “404 page not found error” But if you add a new page and make it simple (not Visual composer) it might work. same goes for Testimonials, Portfolio, Kontakt, Posts (inlägg in swedish)

Seems to work just sometimes.

#159420 Copied

Olga Barlow

Support staff

April 11, 2017 at 15:53

Hello,

I still can’t face this issue http://prntscr.com/ev5rwx
But if the problem appears from time to time then seems it could be related to your server. Check the server error logs. Do you have errors there?
Because if the problem is related to theme files then you should face issue every time when you do some action.

Regards

#159618 Copied

Pregal_Media_Web

Participant

April 13, 2017 at 13:44

Hello

Thanks everything seems to work just fine now

Regards Ken

#159989 Copied

Rose Tyler

Support staff

April 13, 2017 at 15:19

Hello,

You’re welcome!

Regards

#160024 Copied
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