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Picture Sizes - by Christina - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

Christina

Participant

April 10, 2017 at 20:32

Hey I set my WooCommerce picture setting to a certain size, but they are coming out different sizes…

The pictures are different sizes in the media section of WordPress, but was wondering if there is a way to do this in bulk? So all the pictures will be consistently the same size?!

I am in the process of conducting the theme update and will soon have the woocommerce update completed, but just for future reference, is there a way for this to be completed?

Please, contact administrator
for this information.

#159433 Copied Theme version: 2.8 WooCommerce version: 2.6.14

7 Answers

Rose Tyler

Support staff

April 11, 2017 at 07:33

Hello,

If you change images sizes in Woocommerce > Settings > Products > Display you need to regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/.

Regards,
Rose Tyler.

#159463 Copied

Christina

Participant

April 11, 2017 at 14:24

So I went through and regenerated the thumbnails, but still doesn’t seem to be working…I also noticed that the larger the photo the smaller it appears on my site. I was going to go and manually adjust the photo sizes, but it seems to be opposite how is it working???

What do you recommend on getting the images all the same size??

#159588 Copied Theme version: 2.8 WooCommerce version: 2.6.14

Rose Tyler

Support staff

April 12, 2017 at 07:36

Hello,

Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/
If you want to make equal size for all the product images, either upload images with the same sizes or enable Hard Crop in WooCommerce-> Settings-> Product -> Display and Regenerate thumbnails after that.

Regards,
Rose Tyler.

#159695 Copied

Christina

Participant

April 12, 2017 at 13:33

Hey, so I have set the dimensions to the recommended dimensions in the theme documentation. I even set each thumbnail to a hard crop and regenerated the images, but they are still coming out different sizes.

I have even uploaded the images again and still not working. I will try that one more time to see if it helps. I added four new products and those followed the hard crop dimensions, but all the previous products still are not formatting correctly. Any recommendations?

Maybe get in there and see if I have something internally set wrong?! Not too sure…Let me know what you think! Thanks!!

Please, contact administrator
for this information.

#159769 Copied Theme version: 2.8 WooCommerce version: 2.6.14

Rose Tyler

Support staff

April 12, 2017 at 13:45

Hello,

Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.

Regards,
Rose Tyler.

#159776 Copied

Christina

Participant

April 12, 2017 at 14:05

Ok, I am in the process of updating this plugin….do I have to delete the old one first? I have it uploaded to the file manager in my cPanel in the file (wp-content/plugins)….but it still saying it is not updated…I am a bit confused on this process. I read the documentation provided, but still unsure.

#159787 Copied

Rose Tyler

Support staff

April 12, 2017 at 14:16

Hello,

You can replace old plugin files to new, use FTP or cPanel.

Regards,
Rose Tyler.

#159790 Copied
Tagged: picture, sizes, themes, woocommerce, wordpress
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