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Header Configuration - by juanvillalta - on WordPress WooCommerce support

This topic has 36 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

juanvillalta

Participant

April 12, 2017 at 16:33

I have set “header number 3” with “transparent” option activated and the homepage (https://www.coronasparadifuntos.com/) looks as I wanted to.

But the rest of the pages (https://www.coronasparadifuntos.com/producto/corona-de-prueba-1/) as internal, product pages, categories product pages, etc. doesn’t take the colour of the header that I choose in “theme options”. They also appear with “transparent header”.

How can I fix that ? I can provide wp admin access if needed.

Thanks in advance,

#159817 Copied Theme version: 2.9.2 WooCommerce version: 2.6.14

35 Answers

Rose Tyler

Support staff

April 13, 2017 at 08:24

Hello,

Thank you for using our theme!
Please, provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#159911 Copied

juanvillalta

Participant

April 13, 2017 at 10:07

I also need to change the “color background” of “shop page”, “product category pages” and “single product pages”.

Thanks in advance,

Please, contact administrator
for this information.

#159943 Copied
Rose Tyler

Support staff

April 13, 2017 at 15:03
Hello,

I’ve added this code in Custom css:
```
.home .header-type-3.slider-overlap {
    background: transparent;
}
.st-content {
    background: #cecece;
}
```
Please clear browser cache and check.

Regards,
Rose Tyler.
#160015 Copied
juanvillalta

Participant

April 13, 2017 at 22:17

Hi,

Working, great !

Moreover I need to translate some elements as:

– “Cart:” in “Menu”
– “My Account” and “Log out” in “top header”
– E-mail to a friend in “Single Product Page”
– “Product Description” in “Single Product Page”
– “Product Description” and “successfully added to your shopping cart”
– Button “Continue shopping” and Button “Check out”
– “Return to previous page” in breadcrumb

Thanks in advance,

Juan

#160100 Copied

Rose Tyler

Support staff

April 14, 2017 at 09:57

Hello,

You’re welcome!
Please read our documentation https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards,
Rose Tyler.

#160127 Copied

juanvillalta

Participant

April 14, 2017 at 11:47

Hello,

Then I see 3 ways to translate these elements:

1. “Loco” translate plugin
2. “PoEdiT”
3. WPML plugin

I have 2 questions:

1. Do I have to create a “child theme” where placing these translations to avoid problems with future “theme updates” whatever way above mentioned I use?

2. Or is it possible to translate these elements with one of the ways above mentioned that permit me not to create a child theme ?

Many thanks,

Juan

#160159 Copied

Rose Tyler

Support staff

April 14, 2017 at 12:06

Hello,

We recommend use child theme to make changes in theme files, but for translate, it is not required.
Please, provide FTP access and I will help you translate theme with Loco translate plugin.

Regards,
Rose Tyler.

#160161 Copied

juanvillalta

Participant

April 14, 2017 at 22:35

Hi, ok I copy access in private content.

Please, explain to me the steps you do in the process.

Thanks !

Please, contact administrator
for this information.

#160210 Copied

Rose Tyler

Support staff

April 18, 2017 at 09:18

Hello,

I’ve followed this documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
To translate theme go to Loco Translate > Themes > WooPress – 8theme WordPress theme > Spanish (Spain) > http://prntscr.com/exr2s9

Regards,
Rose Tyler.

#160352 Copied

juanvillalta

Participant

April 18, 2017 at 10:52

Hi many thanks,

Is it necessary to use FTP to install “loco translate plugin” ?

Or can I install it through wpadmin ? And in this case, is it needed some extra configuration ? Because I installed it in other site and something is missing (https://snag.gy/9kAKcv.jpg).

Regards,

Juan

#160379 Copied

Rose Tyler

Support staff

April 18, 2017 at 11:01

Hello,

You need use wp-admin dashboard, see screenshot http://prntscr.com/exs9gr

Regards,
Rose Tyler.

#160383 Copied

juanvillalta

Participant

April 18, 2017 at 11:14

Yes, for http://www.coronasparadifuntos.com is OK, I saw that you installed loco plugin and already started to translate.

What I wanted to tell you before, is that I installed loco plugin in other wordpress installation but it is not working (https://snag.gy/9kAKcv.jpg).

Thanks,

#160390 Copied

Rose Tyler

Support staff

April 18, 2017 at 14:07

Hello,

Did you place these files (woopress-es_ES.po and .mo) into the languages /wp-content/languages/themes/ folder?
If you follow the previous instruction but have a problem, please, provide wp-admin access so I could check issue.

Regards,
Rose Tyler.

#160410 Copied

juanvillalta

Participant

April 19, 2017 at 11:40

I got loss regarding the configuration of “loco plugin” for this other website.

I think I will open another ticket for it to manage them separately.

And I’ll use this ticket-conversation for the installation http://www.coronasparadifuntos.com

Many thanks

#160511 Copied

Rose Tyler

Support staff

April 19, 2017 at 13:42

Hello,

You’re welcome!
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

#160537 Copied

juanvillalta

Participant

April 24, 2017 at 21:45

Hello,

I created “Footer Coronas” with “Statics Blocks”, how can I add it at “Products Page”, “Product Categories Pages”, “Single Product Pages” and “Error 404 Page”.

Many thanks,

Juan

#161099 Copied

Rose Tyler

Support staff

April 25, 2017 at 09:01

Hello,

You need add “8theme – Static Block” widget in Appearance > Widgets > “Footer 1” or “Footer 2” area, and select footer block in the widget settings.

Regards,
Rose Tyler.

#161138 Copied

juanvillalta

Participant

April 26, 2017 at 00:56

Hi many thanks, another issues:

– I can’t see “REGISTER” link on right top together with “ENTRAR EN MI CUENTA” (https://snag.gy/9Siyc5.jpg)

– When simulating a purchase I can’t see the 2 options of “billing address” and “shipping address” (https://snag.gy/adEJze.jpg)

Regards,

Juan

#161273 Copied

Rose Tyler

Support staff

April 26, 2017 at 12:17

Hello,

1. https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
2. Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

#161339 Copied

juanvillalta

Participant

April 26, 2017 at 12:58

Hi,

1. Registration Page created.

2. I installed theme Storefront and activate it and happening the same problem (https://snag.gy/sZ83U7.jpg)

Awaiting for reply, thanks !

#161346 Copied

Rose Tyler

Support staff

April 26, 2017 at 13:39

Hello,

We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
It means that not our theme is a problem. Check WooCommerce settings or contact WooCommerce support of WC support forum.

Regards,
Rose Tyler.

#161353 Copied

juanvillalta

Participant

April 26, 2017 at 18:10

Hello,

The problem appeared with your theme obviously (I don’t exactly understand the relation you want to add between your theme and Storefront theme but that’s not the question here, Woocommerce has to work properly with Woopress theme, that’s all).

In this sense, trying to make functioning your theme, I updated via FTP the WC templates that were obsolete (https://snag.gy/wfdEu2.jpg). Now all of them are updated but it seems that something got unconfigured at Woocommerce (https://snag.gy/Y8cRmk.jpg and https://snag.gy/4LQyx0.jpg).

Thanks,

#161389 Copied

Olga Barlow

Support staff

April 27, 2017 at 13:01

Hello,

1) We are able to help you with theme settings and features. If you are talking about default WP or WC options you need to be sure that it works with official WP or WC theme. That’s why if shipping problem appears even with Storefront it means that something is wrong with WooCommerce settings and you should check them, for example this one http://prntscr.com/f1fd95 make sure that this option is not enabled.
Also, check the WC documentation once more https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/ make sure that you have enabled shipping methods. In case nothing helps you need to contact WC support on support forum because we are able to help you only in case problem is caused by our theme files.

2) You can’t just replace files from our theme by default WC files because we made changed in files and many options won’t work if you just replace the files by original WC files. If you are interested you may read the posts how to create woocommerce theme to understand how it works.

3) I think WooPress 3.0 will be released today, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

Regards

#161481 Copied

juanvillalta

Participant

April 27, 2017 at 18:24

Hi,

1) By adding “shipping method” the “different delivery option” appeared so this is OK.

2) I reinstalled .php theme files via FTP and also working except:

– https://snag.gy/jMy67p.jpg and https://snag.gy/5taCAx.jpg (element not translated)

– https://snag.gy/Y9mrh8.jpg (unconfigured)

3) I installed Woopress 3.0 in “staging” area (https://www.staging3.coronasparadifuntos.com/) and also working but I lose the translations made with the plugin “Loco” (please remember that I asked you in previous tickets if I had to create a “Child Theme” not to lose this kind of customization when updating “theme version”, just in case this is related).

Thanking in advance,

Juan

#161562 Copied

Rose Tyler

Support staff

April 28, 2017 at 13:27

Hello,

1. Great.
2, 3.

https://snag.gy/Y9mrh8.jpg (unconfigured)

– solved in new theme update.
You just need to synchronize translation files after update to get new strings.
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards,
Rose Tyler.

#161680 Copied

juanvillalta

Participant

April 28, 2017 at 16:13

Hello,

Sorry but I can’t see that “Button Sync” at “Loco plugin” in new staging installation with Woopress 3.0. I don’t even see spanish language template (https://snag.gy/wpitJf.jpg).

Many thanks,

#161707 Copied

juanvillalta

Participant

May 2, 2017 at 16:13

Awaiting for reply, please support.

Many thanks,

#161885 Copied

Rose Tyler

Support staff

May 4, 2017 at 09:28

Hello,

Sorry for the delay.

Please update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Then provide correct FTP access also.

Regards,
Rose Tyler.

#162072 Copied

juanvillalta

Participant

May 5, 2017 at 14:50

Hi Rose, everything’s done.

Copy FTP access in private.

Thanks in advance.

Juan

Please, contact administrator
for this information.

#162302 Copied
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