This topic has 2 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Amzy Leel
Hi,
I have a problem with uploading your theme – x-store. After few seconds there is a blank page with info that
The website is unreachable. The connection was reset.
I did not have any problems with uploading themes before in my hosting, even heavier than yours. Please advise.
Below paramethers of my server and others:
Home URL: http://kostkabrukowaled.pl
Site URL: http://kostkabrukowaled.pl
WC version: 3.0.3
Log directory writable: //wp-content/uploads/wc-logs/
WP version: 4.7.3
WP multisite: –
WP memory limit: 256 MB
WP debug mode: –
WP cron:
Language: en_US
Server environment
Server info: IdeaWebServer/0.82 (like Apache)
PHP version: 5.6.12
PHP post max size: 64 MB
PHP time limit: 30
PHP max input vars: 1000
cURL version: 7.48.0, OpenSSL/1.0.2j
SUHOSIN installed: –
MySQL version: 5.5.54 – We recommend a minimum MySQL version of 5.6. See: WordPress requirements
Max upload size: 64 MB
Awaiting your help
BR
Jarek
Hi,
Please make sure your hosting meets this requirements: https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
if not contact your server company and ask to increase them
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