Problem with uploading the theme. - by bluefunk68

This topic has 2 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Amzy Leel

  • Avatar: bluefunk68
    bluefunk68
    Participant
    April 19, 2017 at 08:37

    Hi,

    I have a problem with uploading your theme – x-store. After few seconds there is a blank page with info that

    The website is unreachable. The connection was reset.

    I did not have any problems with uploading themes before in my hosting, even heavier than yours. Please advise.

    Below paramethers of my server and others:

    Home URL: http://kostkabrukowaled.pl
    Site URL: http://kostkabrukowaled.pl
    WC version: 3.0.3
    Log directory writable: //wp-content/uploads/wc-logs/
    WP version: 4.7.3
    WP multisite: –
    WP memory limit: 256 MB
    WP debug mode: –
    WP cron:
    Language: en_US
    Server environment
    Server info: IdeaWebServer/0.82 (like Apache)
    PHP version: 5.6.12
    PHP post max size: 64 MB
    PHP time limit: 30
    PHP max input vars: 1000
    cURL version: 7.48.0, OpenSSL/1.0.2j
    SUHOSIN installed: –
    MySQL version: 5.5.54 – We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max upload size: 64 MB

    Awaiting your help
    BR
    Jarek

    1 Answer
    Avatar: amzy
    Amzy Leel
    Participant
    April 19, 2017 at 09:02

    Hi,

    Please make sure your hosting meets this requirements: https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    if not contact your server company and ask to increase them

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