Brands Not Working? - by jonarobinson - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Jack Richardson

  • Avatar: jonarobinson
    jonarobinson
    Participant
    April 19, 2017 at 17:01

    Hi,

    Just made the fatal mistake of jumping up to WooCommerce 3.0+ and it has broke my entire store. I have downgraded back to 2.6.14 or whatever it is, and most of the functionality that was broken – is now fixed.

    However! It would seem that the ‘Brand’ pages are not working as they used to, for example, if I follow a link to a brand, it is either leading to a 404 dead end or picking a random product from that brand of products?

    For example: https://www.crosslingltd.co.uk/brand/salamander/

    That would normally link to a working brand page with all the products, however its 404.

    Any assitance on how we could fix that would be great?

    Thanks,
    John

    4 Answers
    Avatar: jonarobinson
    jonarobinson
    Participant
    April 20, 2017 at 09:30

    Bump! Any help?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2017 at 09:33

    Hello,

    I’ve checked it and seems brands are working fine now.
    Is your problem solved?

    Regards,
    Rose Tyler.

    Avatar: jonarobinson
    jonarobinson
    Participant
    April 20, 2017 at 09:42

    Yes, Sorry 😀 I could of swore it wasent working last night and this morning.

    It would seem you have a magic touch!

    Thanks anyways –

    Any ideas on when the next theme update will be?

    Thanks,
    John

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 20, 2017 at 10:07

    Hello,

    Glad to hear the problem was resolved.
    Unfortunately we don’t have the exact date of new theme release for now.
    Sorry.

    Best regards,
    Jack Richardson.

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