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You have reached activation number limit

This topic has 6 replies, 4 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

MyClassCam

Participant

April 21, 2017 at 14:43

Working on test server before going live and I reached the activation limit. After testing I will move the site to the same domain but without the dev prefix. But, I’m still in test mode and will need to conduct 2 more activations. Do I need to purchase more license keys?

Please, contact administrator
for this information.

#160863 Copied

5 Answers

Naja Jamal

Member

April 22, 2017 at 07:57

We need to verify if you are license owner.
Please, contact us via contact form on ThemeForest.

And provide us your license code https://themeforest.net/user/8theme .
Also, tell us what is the domain where you use our theme.

contact via TF form http://prntscr.com/eyqe4q

#160900 Copied

MyClassCam

Participant

April 25, 2017 at 21:01

Please help. I am behind by at least 3 days. Now after update, I am forced to wait until someone helps me to do anything to my site. The update deactivated the theme automatically and I can’t make any adjustments to theme settings.

#161264 Copied

BHI

Participant

April 26, 2017 at 00:52

We also have a site broken because of this update. This is a major issue and should have been tested on your end before releasing it. There is absolutely no reason for a valid license to be invalidated because of an update. We have a few licenses for Xstore. We already submitted something on the Envato contact form. I appreciate your immediate response to this.

Please, contact administrator
for this information.

#161272 Copied Theme version: 3.12 WooCommerce version: 3.0.1

Olga Barlow

Support staff

April 26, 2017 at 17:23

Hello, @MyClassCam

Check now, please. Sorry for the delay.

Regards

#161381 Copied

Olga Barlow

Support staff

April 26, 2017 at 17:26

Hello, @bluehiveinteractive

You need to disable the XStore Core plugin and try to activate again. Sorry for this inconvenience.

Regards

#161382 Copied
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