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Broken Theme - by dani_6677 - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

dani_6677

Participant

April 24, 2017 at 00:52

Hi,

I have a website http://www.vapepoint.co.uk. I tried to update the store theme to the latest version and the theme is now broken. The homepage images are incorrectly sized, there is no banner as there was previously (rev slider) and the layout has been lost. Please help to rectify?

#160972 Copied

6 Answers

dani_6677

Participant

April 24, 2017 at 00:55

WP Details below

Please, contact administrator
for this information.

#160973 Copied

Amzy Leel

Participant

April 24, 2017 at 05:07

Hello,

you have some issue with jQuery script.
Let us know your FTP details too.

#160977 Copied

dani_6677

Participant

April 24, 2017 at 09:14

Details below;

thank you

Please, contact administrator
for this information.

#161011 Copied

Olga Barlow

Support staff

April 25, 2017 at 19:04

Hello,

Please, contact your hosting provider to solve the problems with your server. I can’t either install even default WP theme http://prntscr.com/f0qkzl or copy updated version of the xstore theme using FTP because I get error

Response: 553-Can’t open that file: Invalid argument
Response: 553 Rename/move failure: No such file or directory
Error: Critical file transfer error

Please, make sure that it’s possible to copy files into wp-content/themes/ directory using FTP and then reply back. We need to update theme to version 3.12 but I can’t.

Regards

#161246 Copied

dani_6677

Participant

April 26, 2017 at 09:13

Hi Olga,

I have 1gb of space, i have deleted some unnecessary files from ftp. If you are unable to load please replace existing theme.

Thank you.

#161318 Copied

Olga Barlow

Support staff

April 26, 2017 at 17:02

Hello,

Check now, please.

Regards

#161375 Copied
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