Tabs on homepage issue - by Christophe - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Olga Barlow

  • Avatar: webkustbe
    Christophe
    Participant
    April 27, 2017 at 20:52

    Hello,

    I made two tabs with VC on homepage
    – NIEUW
    – IN DE KIJKER

    When the page is loaded and switch to ‘IN DE KIJKER’ then the content below overlapped the tab-content.
    If page reload then al works perfect.
    Hope you know what the problem is!

    See video what i mean: https://share.viewedit.com/RB6pFDSe98Z976WeTH4KBu

    Regards,
    Christophe

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    April 28, 2017 at 05:40

    This should be JavaScript overriding or interfere issue.
    Most likely caused by third party plugins..

    Disable all the plugins except these default plugins : https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and check this.
    if you do not see the issue try to reactivate the plugins one by one and find the problem caused plugin then contact their support for this.

    if you still persist the issue let us know your wp-admin login details and FTP details to check this.

    Avatar: webkustbe
    Christophe
    Participant
    April 28, 2017 at 19:48

    Hi,

    I disable ALL plugins one-by-one, and reload every time after a plugin is disable, but with no luck.
    I don’t see any JS issue in the developer console.

    I sen you my FTP and wp admin details (private).

    Hope you can find the problem.

    Regards,
    Christophe

    Please, contact administrator
    for this information.
    Avatar: webkustbe
    Christophe
    Participant
    May 3, 2017 at 19:13

    Hello,

    I don’t know if you looking to this problem?
    I sent my account in the previous reply 4 days ago.

    Regards,
    Christophe

    Avatar: webkustbe
    Christophe
    Participant
    May 4, 2017 at 19:40

    Hello,

    You may ignore this topic.
    Today i had a meeting with my client and explain the problem.
    In the next days i remove this tabs-option.
    So you may close this topic.

    Regards,
    Christophe

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 5, 2017 at 17:07

    Hello,

    Sorry for the delay. Check now, please.

    Regards

    Avatar: webkustbe
    Christophe
    Participant
    May 6, 2017 at 13:49

    Hi Olga,

    Thats awesome!
    May i asked: how you solved this? So i can learn what i did wrong 😉

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 8, 2017 at 10:47

    Hello,

    Seems that was the bug of the default VC element for the WooCommerce products and Our Offers element. I have used our element Products and everything is fine now. We’ll try to fix the problem with default VC element and our element in the theme update.

    Regards

    Avatar: webkustbe
    Christophe
    Participant
    May 8, 2017 at 20:13

    Hi,

    Ok, thanks for the useful info.
    Happy that it is solved 🙂

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 11, 2017 at 16:47

    You are welcome!

    Regards

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