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Homepage missing since last update 3.0 - by saphiloche

This topic has 10 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

saphiloche

Participant

April 28, 2017 at 16:30

Hi,

Since we updated an hour ago, we can’t figure out why our homepage is missing while everything else seems to work correctly and had not been touched yet.

Can you please take a look.
Thanks a lot.

Please, contact administrator
for this information.

#161714 Copied

9 Answers

saphiloche

Participant

April 29, 2017 at 09:08

Hi,

After trying many things, we went back to 2.9.2 and it works without touching anything… then we updated to 3.0 again : same result, our site doesn’t appear but everything is managable in backend.
We really don’t understand !

#161741 Copied

Jimbo

Participant

May 1, 2017 at 16:18

@saphiloche seems everyone is having this issue, developers have had weeks to sort this and still can’t get it right.

#161820 Copied

saphiloche

Participant

May 2, 2017 at 17:26

Well, I tried @M4BSyC’s method but unfortunately it still doesn’t work for us 🙁
No other solution than going back to Woopress 2.9.2 and Woocommerce 2.6.14 with few bugs but at least the site works.
Now it starts to become annoying and irritating…

#161889 Copied

Jimbo

Participant

May 2, 2017 at 18:28

@saphiloche I think I found the issue here so might be worth you checking it out or your developer / web guy if you have one?

It seems the problem is with the Woopress update 3.0, it seems to load more header information compared to 2.9 version, I had header info in my child theme so I removed this, so it seems that anything header related will conflict with the new theme update.

Might be worth looking at any additional functions you might have added, for now I have Woopress 3.0 working with Woocommerce 3.0.4

I do have some issues with the theme update that I need 8 theme to address though.

Also 8 theme documentation on these major updates could be better IMO

#161891 Copied

saphiloche

Participant

May 2, 2017 at 18:36

Thanks fot your feed back and your help. I also have a header file in my child theme so I’ll check your solution as soon as possible and will keep you in touch.

#161892 Copied

saphiloche

Participant

May 3, 2017 at 13:10

Hi,

Thank you so much !!
I deleted the header file in my child theme then I applied @M4BSyC‘s method and it finally works !
> Woopress 3.0 working with Woocommerce 3.0.5

Again, thanks a lot for your help.

However I am disappointed by 8Theme’s attitude, who did not even tried to answer… nice !

#161971 Copied

Jimbo

Participant

May 3, 2017 at 17:21

@saphiloche Woopress only works with version 3.0.4

Revert from 3.0.5 to 3.0.4

Go to the page below, scroll to the bottom where it says previous versions, download 3.0.4 to you PC and FTP to your web / plugins folder.

I had to prevent woocommerce from auto updating, you need to add code to your wp-config.php file to prevent auto update.

Woocommerce Previous Versions

#162013 Copied

saphiloche

Participant

May 3, 2017 at 17:24

Ok, thanks, Ido it right away 😉

#162016 Copied

Rose Tyler

Support staff

May 4, 2017 at 15:40

Hello,

I’m glad that you sorted out.

@Jimbo, Thank you!

Regards,
Rose Tyler.

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