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Add to cart from homepage not working - by noxlux

This topic has 11 replies, 2 voices, and was last updated 7 years, 5 months ago ago by noxlux

noxlux

Participant

May 4, 2017 at 20:31

When adding a product from the homepage – the checkmark does not happen like on the product category pages. It just adds the product to the cart without notifying the customer.

Thanks

#162201 Copied Theme version: 3.0.0 WooCommerce version: 3.0.05

10 Answers

Rose Tyler

Support staff

May 5, 2017 at 11:09

Hello,

Could you please provide wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

#162259 Copied

noxlux

Participant

May 17, 2017 at 20:53

In private content

Please, contact administrator
for this information.

#163370 Copied

Rose Tyler

Support staff

May 18, 2017 at 12:16

Hello,

Please provide us with FTP credentials.
Have you made any changes in the theme files?

Regards,
Rose Tyler.

#163438 Copied

noxlux

Participant

May 23, 2017 at 18:34

Hi Rose,

I’m not allowed to give out FTP credentials. Is there another way to go about this?

I have made changes in our childtheme to the header.php file. But it only adds a call to a function to add mailchimp and other plugin code.

Thanks

#163957 Copied

Rose Tyler

Support staff

May 24, 2017 at 10:07

Hello,

Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.
https://www.8theme.com/demo/docs/woopress/#!/general_information (1.1 Before you start)

Regards,
Rose Tyler.

#163996 Copied

Rose Tyler

Support staff

May 25, 2017 at 13:17

Hello,

We really want help you, so, please, provide temporary FTP access to the folder with woopress theme or make a full backup of your site (DB and files) and send it to us so we could check the issue.

Regards,
Rose Tyler.

#164137 Copied

noxlux

Participant

May 26, 2017 at 22:03

Please bear with me. Super busy with other responsibilities – will get to this ASAP.

Thanks

#164283 Copied

Rose Tyler

Support staff

May 29, 2017 at 12:42

Hello,

Feel free to ask if you need any other help.

Regards,
Rose Tyler.

#164410 Copied

noxlux

Participant

May 30, 2017 at 21:47

Please see private content

Please, contact administrator
for this information.

#164595 Copied

noxlux

Participant

June 1, 2017 at 20:40

PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.

Have been updated

#164836 Copied
Tagged: add to cart, homepage, templates, woocommerce, wordpress
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