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Problem with product images - by NewKings

This topic has 5 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

  • Avatar: NewKings
    NewKings
    Participant
    May 15, 2017 at 22:36

    Hi support,

    We are having troubles with our images for our products.

    See example: http://imgur.com/IezVLUM

    The images are cut off at the bottom of the images. Why is this happening and how can I fix this. I am running the theme locally so I cannot send you a url to the website.

    I hope you can help me with this issue.

    Thanks in advance.

    #163166 Copied Theme version: Latest version WooCommerce version: Latest version
    4 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    May 16, 2017 at 06:34

    Disable the hard crop for images in,

    WooCommerce >> settings >> Products and select ‘Display’ tab then scroll down to the section ‘product images’ and remove the check/pass mark. save.

    screenshot : http://prnt.sc/f8c4cx

    #163177 Copied
    Avatar: amzy
    Amzy Leel
    Participant
    May 16, 2017 at 06:35

    And then regenerate thumbnail using this plugin : https://wordpress.org/plugins/regenerate-thumbnails/

    #163178 Copied
    Avatar: NewKings
    NewKings
    Participant
    May 16, 2017 at 17:30

    Thanks that did the trick!

    #163268 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2017 at 12:32

    Hello,

    You’re welcome!

    Regards

    #163443 Copied
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