Search box - by annie - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Max Mullins

  • Avatar: annie
    annie
    Participant
    May 20, 2017 at 09:13

    Hi,
    when I write something in the search box and hit enter, the search result page showing empty.

    Can you please fix it?
    Thank you, Best regards Annie

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: maxmullins
    Max Mullins
    Participant
    May 20, 2017 at 12:56

    Hello @annie,

    Please provide us also with ftp credentials so we can check the issue more deeply.

    Regards
    Max Mullins

    Avatar: annie
    annie
    Participant
    May 20, 2017 at 17:21

    Thank you

    Please, contact administrator
    for this information.
    Avatar: annie
    annie
    Participant
    May 21, 2017 at 12:27

    Hi,
    i send information yesterday in Private Content, can you help me please,
    Best regards, annie

    Avatar: annie
    annie
    Participant
    May 22, 2017 at 10:13

    Can you please fix it?
    Thank you, Best regards Annie

    Avatar: maxmullins
    Max Mullins
    Participant
    May 22, 2017 at 10:50

    Hello

    Sorry the credentials you send to us are incorrect. Aslo please clarify you request Do you mean search box completely not working and there are no passing to the webpage with search results or just dropdownlist is not working?

    Regards,
    Max Mullins

    Avatar: annie
    annie
    Participant
    May 22, 2017 at 12:00

    Hi,
    The search field partly does not work, and jdropdownlist is not work too. Try. I send you full access.
    Best Regards Annie

    Please, contact administrator
    for this information.
    Avatar: maxmullins
    Max Mullins
    Participant
    May 22, 2017 at 12:39

    Hello, Annie.

    I see that your site is already updated. Please navigate to the theme options->AJAX search and enable searc options for the products and post. Check this screenshot:
    http://prntscr.com/fapeig.

    Regards,
    Max Mullins

    Avatar: annie
    annie
    Participant
    May 22, 2017 at 12:55

    Thank you very much Max Mullins!!!
    Best regards Annie

    Avatar: maxmullins
    Max Mullins
    Participant
    May 22, 2017 at 14:31

    You are always welcome!

    Regards,
    Max Mullins

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The issue related to '‘Search box’' has been successfully resolved, and the topic is now closed for further responses

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