Single product picture gallery gone wild

This topic has 27 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

  • Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    May 30, 2017 at 22:37

    Dear Byte Knight,

    I got lost while trying to get things right in my webshop’s backyard. However I try, the image gallery of the single product page seems to hate me. It delivers all the pics I’ve uploaded (as the main image and to the gallery as well) in the same size in a nice row below each other (link: http://strings.hu/wordpress/?product=pink-goes-wild)

    And as we are already talking please let me ask you, how on earth could I give a custom background image to the breadcrumbs section? I found the options in the header settings, but no space to upload an image. Mea culpa. Mea maxima culpa. 🙂

    Thank you for your help and for your time,
    Adrienn

    26 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2017 at 09:55

    Hello,

    1. Please see screenshot http://prntscr.com/fe5eua
    2. Go to Theme Options > Color Scheme > Breadcrumbs background.

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    May 31, 2017 at 10:28

    Dear Rose,

    thanks a lot, breadcrumbs works fine after all. 🙂

    Unfortunatelly the gallery doesn’t. After setting and saving every change you suggested, the single product page works the same wrong. link: http://strings.hu/wordpress/?product=pink-goes-wild

    Any idea?

    Thank you,

    Adrienn

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2017 at 12:28

    Hello,

    Please provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    May 31, 2017 at 12:36

    Hello,

    you find it below.

    Thanks a lot,
    Adrienn

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2017 at 13:03

    Hello,

    I’ve disabled W3 Total Cache plugin. Please check your single product page now.
    Try to disable Object Cache option in W3 Total Cache settings and clear cache folder via FTP and in your browser.
    Then check the site.

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    May 31, 2017 at 23:35

    Dear Rose,

    I’ve cleared everything, and it is still not working. 🙁

    What else can I do to get it right?

    Thanks a lot,

    Adrienn

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2017 at 07:38

    Hello,

    Please check single product page now, also upload product images with bigger dimensions.

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    June 4, 2017 at 13:46

    Dear Rose,

    it works!!!

    Thank you so much, you really saved my day! 🙂

    Best regards,

    Adrienn

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    June 4, 2017 at 16:33

    Dear Rose,

    now, that I could move on building my webshop I came across a question I just can’t get answered. I spent my last two days trying to find out how I can create a filter sidebar for the products. I’ve added tags and attributes to my products, but no filter sidebar shows up.

    I’m startupping a bag store, so I need my products to be filtered by color and material. How is it possible?

    Thanks for your help,
    Adrienn

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2017 at 09:39

    Hello,

    You’re welcome!

    Please check your shop sidebar now http://prntscr.com/fggk6b https://prnt.sc/fggk8u

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    June 13, 2017 at 10:10

    Dear Rose,

    thank you so much, it’s working! 🙂 It’s such a relief to have you there at the other side of the screen.

    I need your advice again. Whenever I try to link the custom registration page to my main menu , the site just delivers my home site. I went through the same process, by creating the menu button and the link as with all the other pages. I tried over and over again, no luck. It just seems like a dance with the devil.

    Could you please lend me a hand again?

    Thanks in advance,
    Adrienn

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 14:06

    Hello,

    Try to check this when you not login on site, seems it works fine http://prntscr.com/fj90jl

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    June 17, 2017 at 14:35

    Dear Rose,

    yes, I’ve managed to get things right with that. 🙂

    As for now I ran into a new bug, when I tried to recover a forgotten password as a customer of mine. Whenever I click on the ‘Reset password’ button below the wp login panel, I land on a 404 page. Could you please help me to fix this?

    Thank you in advance,
    Adrienn Gosztolai

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    June 17, 2017 at 15:39

    Dear Rose,

    none of the register function or the sign in function seem to work any more. Last week I succeeded with creating a fake customer account and placing an order, but now I simply can’t log in into the existing account or create a new one.

    What went wrong?

    Thank you in advance,

    Adrienn

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2017 at 10:53

    Hello,

    Sorry for the delay.
    Please check the issue with Storefront theme – official WC theme. Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    July 2, 2017 at 09:39

    Dear Rose,

    I am having a few issues with the theme.
    1. There is a page: http://strx.hermanos.co.in/register-2/ in my website which does not show up in the backend Pages. The Register-2 automatically redirects to the home page. Can you tell me why and how is this page created?

    Also check secreenshot, the- http://strx.hermanos.co.in/register page has all links within it for orders, downloads etc poiting to- http://strx.hermanos.co.in/register-2/

    2. New registration emails and password reset is not working for the http://strx.hermanos.co.in/register/ Page.
    Whereas mails are going from the registrations happening on http://strx.hermanos.co.in/wp-admin.

    I have added the login details below for you to check the issue.

    Please, contact administrator
    for this information.
    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    July 2, 2017 at 09:41

    The screenshot mentioned in point 1 above:
    https://ibb.co/eXNfsv

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    July 2, 2017 at 10:13

    I have tried many parallel fresh installations, But the registration mails are not going when the registration is done through the Register page.

    Try registration through this link:
    http://adrienn.hermanos.co.in/register/

    The emails are going fine when the registration is happening through the wp-admin page.

    Please, contact administrator
    for this information.
    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    July 3, 2017 at 01:06

    The registrations emails are not going through for registrations done through the front end. Registrations done through ../wp-admin are sending the confirmation emails.
    What is going on?

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 14:21

    Hello,

    Sorry for the delay.
    Please check our documentation
    https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
    Please update woocommerce to 3.0.8 v http://prntscr.com/fr2rfx https://en-gb.wordpress.org/plugins/woocommerce/advanced/http://prntscr.com/fplpj2 and update all required plugins https://www.8theme.com/download-plugins/

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    July 3, 2017 at 18:23

    Update? You mean downgrade right? I tried the above solution, it still isn’t working.Can you login and fix the issue?

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 4, 2017 at 09:18

    Hello,

    Sorry, but your question is a bit unclear.
    I’ve tested registration on your site and from this page http://strings.hu/wordpress/my-hashbag it works fine http://prntscr.com/fregac, from this http://prntscr.com/frei8k -> http://prntscr.com/freilc
    Is your problem solved?

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    July 4, 2017 at 11:06

    Dear Rose,

    Yes, you’re right, thanks to your last mail we could solve everything about the registration.

    However I still need your help. I need a hidden left sidebar for the product filterd on mobile screens. I created it, it works fine, but the filter button activating it appears on desktop as well, but there it’s unnecessary, since there is a fixed sidebar with the same content. And this fixed sidebar appears on mobile as well, while I don’t need it there. Could you please tell me how to make the button disappear on the desktop version and how to make the fixed sidebar disappear on the mobile version?

    Thanks a lot,
    Adrienn

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 4, 2017 at 15:27

    Hello,

    I’ve added code in your Theme Options > Custom css. Please check.

    Regards,
    Rose Tyler.

    Avatar: gosztolai.adrienn
    gosztolai.adrienn
    Participant
    July 4, 2017 at 17:25

    Dear Rose, I’m so thankful! It works! 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2017 at 08:53

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

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