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Theme update to 3.2 causes Feature Products Issues

This topic has 8 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

Fabio

Participant

June 7, 2017 at 10:15

Dear Support,

Yesterday I have updated the theme to the version 3.2. Consequently, I also updated Woocommerce to version 3.0.5.

Unfortunately, the theme is not behaving properly. In the homepage I have a section with featured products which was working perfectly before the update. Now, the wrong products are displayed. By wrong I mean that random products (not featured) are displayed disregarding the right products properly identified as featured.

Also, instead of featured products I tried to implement the recently viewed. However, in this latest case no products at all are displayed.

Could you please help?

#165184 Copied Theme version: 3.2 WooCommerce version: 3.0.5

7 Answers

Rose Tyler

Support staff

June 7, 2017 at 12:00

Hello,

I’ve sent shortcodes.php file to your email. Please replace /framework/shortcodes.php.

Regards,
Rose Tyler.

#165192 Copied

Fabio

Participant

June 7, 2017 at 17:40

Dear Rose,

I replaced the file in the child theme however, I cannot see any improvement. The featured products are still the wrong ones…

Please let me know.

F.

#165238 Copied

Rose Tyler

Support staff

June 8, 2017 at 08:50

Hello,

Please replace the file in parent theme also, clear cache and then check.
Also, it will be fixed in a new theme update.

Regards,
Rose Tyler.

#165264 Copied

Fabio

Participant

June 8, 2017 at 10:33

Dear Rose,

I cleared the cache and checked the website using the incognito mode. However, the wrong products are still displayed.

Could you please help.

Best regards.

F.

#165275 Copied

Rose Tyler

Support staff

June 8, 2017 at 10:46

Hello,

In this case, please provide wp-admin and FTP access in Private Content.

Regards,
Rose Tyler.

#165279 Copied

Fabio

Participant

June 9, 2017 at 10:58

Problem solved, thanks!

#165398 Copied

Rose Tyler

Support staff

June 9, 2017 at 11:59

Hello,

You’re welcome!

Regards,
Rose Tyler.

#165401 Copied
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Theme update to 3.2 causes Feature Products Issues

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