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Price not displaying - by Jean Lombard - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

Jean Lombard

Participant

June 21, 2017 at 15:49

Hi there

I seem to be having an issue with the price not showing up on the product pages with only 1 option in the dropdown

eg:
https://bulldogadhesives.co.za/wp/product/resin-activator-aerosol/

but a product with multiple options in the dropdown seem to work fine.
https://bulldogadhesives.co.za/wp/product/better-than-nails-skirting-glue/

Please help.

#166145 Copied Theme version: 3.0.0.1 WooCommerce version: 2.6.14

14 Answers

Amzy Leel

Participant

June 22, 2017 at 07:33

Did you set up the price for 1 option in the dropdown variable/attribute (200ml) too?

if not, set up the ‘regular price’ for that attribute.

if yes, let us know your wp-admin login credentials to check this.

#166177 Copied

Jean Lombard

Participant

June 22, 2017 at 09:29

Yes I did set the regular price.

Here are login details

Please, contact administrator
for this information.

#166194 Copied

Rose Tyler

Support staff

June 23, 2017 at 10:09

Hello,

Sorry for the delay.
Please update WC version to 3.0.8 https://en-gb.wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/fn5za4
Also, you need update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Please update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

#166262 Copied

Jean Lombard

Participant

June 26, 2017 at 05:54

Hi everything has been updated but it still does the same error.

#166380 Copied

Rose Tyler

Support staff

June 26, 2017 at 07:57

Hello,

Please activate theme http://prntscr.com/fo7blh

Regards,
Rose Tyler.

#166390 Copied

Jean Lombard

Participant

June 28, 2017 at 11:11

Hi I have activated the theme but it still has the same pricing issue.

#166607 Copied

Rose Tyler

Support staff

June 29, 2017 at 10:59

Hello,

Unfortunately, can’t login. Please check wp-admin credentials.

Regards,
Rose Tyler.

#166645 Copied

Jean Lombard

Participant

June 29, 2017 at 12:32

Hey

Please see details below:

We need to get the site live today, the client is freaking out so hope we
can get this sorted asap.

Thanks a lot

Please, contact administrator
for this information.

#166661 Copied

Jean Lombard

Participant

June 29, 2017 at 13:40

http://www.bulldogadhesives.co.za/wp/wp-admin/

#166667 Copied

Rose Tyler

Support staff

June 29, 2017 at 15:35

Hello,

Please use WC 3.0.8 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/fplpj2.
A new theme version will be compatible with the new woocommerce version.
Also, update all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/fpmaur

Regards,
Rose Tyler.

#166699 Copied

Jean Lombard

Participant

June 29, 2017 at 17:40

Hi Rose

I have updated the requested plugins. Still having the same problem.

#166727 Copied

Rose Tyler

Support staff

June 30, 2017 at 09:38

Hello,

Try to activate your parent theme https://prnt.sc/fpx7ku

Regards,
Rose Tyler.

#166764 Copied

Jean Lombard

Participant

July 5, 2017 at 08:35

Thanks Rose. There is a new update for Visual Composer, when will this update be available? It is causing issues with my media library

#167083 Copied

Rose Tyler

Support staff

July 5, 2017 at 08:53

Hello,

The current version is 5.1.1 on codecanyon https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431?s_rank=1. We will update plugin when a new version appears there.

Regards,
Rose Tyler.

#167084 Copied
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