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VIsual Composer not working - by mothpre

This topic has 5 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Laranz

mothpre

Participant

June 23, 2017 at 05:58

I installed “Instant Articles” pugling from FB but the box was not showing, so I updated WP and Legenda Theme, reinstalled Instant Articles and it work, the box was showing, but after this visual composer stop working.

I reinstalled Visual Composer after deleting it, twice and other more through FTP, and now neither visual composer nor Instant articles box are working.

Please, contact administrator
for this information.

#166235 Copied

4 Answers

mothpre

Participant

June 23, 2017 at 06:09

complete link for login

Please, contact administrator
for this information.

#166236 Copied

Rose Tyler

Support staff

June 23, 2017 at 08:51

Hello,

Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
So, try to disable such plugins and install the latest version of Visual Composer plugin -https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

#166256 Copied

mothpre

Participant

June 23, 2017 at 18:38

Greetings.

I am talking about visual composer I am just describing the situation with the other plugin to explain to you the situation in case the problem comes from there.

I would like to receive some support as the other people does even if it is a 3-rd party plugin the one that causes the problem.

I already disable the “instant articles” plugin and the problem remains, so I installed the Visual Composer you linked me and reintalled Instant Articles and its working

Thanks for yor help

M

#166311 Copied

Laranz

Participant

June 26, 2017 at 04:31

Hi,

What do you meant Visual Composer is not working? I created a dummy page with the Visual Composer named “Test” http://YOURWEBSITE.com/mainsite/wp-admin/post.php?post=29087&action=edit and it works without any issue.

If that is wrong, can you give us the steps to recreate the issue, so that we can try to help you with the issue.

Let us know,

Thanks,
laranz.

#166376 Copied
Tagged: template, troubleshooting, visual composer, woocommerce, wordpress
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