This topic has 54 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler
Hello,
Can you please tell me how to create this menu.
https://www.8theme.com/demo/xstore/electronics
I’ve watched a video on youtube, and I’ve read the documentation, but I’m still stuck.
Is there a way to quickly replicate this menue? Maybe you have a way to export it?
Please let me know. Thanks!
Hello,
We can create this for you.
Let us know:
1. wp-admin login detail
2. FTP login detaisl
3. What are the items you need in the menu
Sure thing, thank you. Please let me know when it’s done….I’d like to be able to launch the store today.
I would like to have the menu exactly as it is in you demo. I can always go in and rename stuff and change things around….but if the structure is all done I can use it as something to go off of. Thank you for you help, details listed in the private section.
Actually, can you help me fully recreate the electronic demo? The site is not the same, and i specifically bought this theme to recreate that demo. If you look at my site and the demo, you’ll set that there are some slight differences, missing products and images etc. I really need it to look just like the demo…So I can mock up a psd and other assets to design the shop out with my products. Please let me know asap, as I’ll need to look to another theme, possibly Avada, if I can’t get this done soon. Thank you for your help.
Will
Should I hold off on doing anything on the site for now? I don’t want to go through all the options and configurations and stuff if it’s just gonna get wiped out. LMK. thanks!
any updates? i’ve lost an entire day of work waiting to hear something 🙁
Hello???? Should I start looking for another theme? I chose this one because it said it had good customer service. Why am I being ignored now??????
Hello,
Take my apologies for the delay.
I have created few examples from our demo. Let me know id you got how to create the secondary menu or you need more examples?
Regards
Are you able to create the rest of the menu? I’d like to have the exact menu that is on the demo.
The only other thing I need is from another ticket….I can’t get the facebook login to work.
Thanks!
Will
Also, there were some notifications present about braintree…now they are gone. Did you do something with them?
Thanks!
Will
Hello,
Check the menu now, please. Is it ok for you now?
I need FTP access to check your problem with FB login, also, provide me screenshots of your FB app settings.
I don’t understand what notifications do you mean? Explain in details, please.
Regards
Menu looks awesome! THe only thing I noticed is in the art section….the xbox is hanging out of the container for some reason. Can you fix that?
I’ll add the ftp in the private section.
I’m not sure what settings you want me to screenshot in my app. If you tell me what the settings should be, i’ll change them. I’m really not sure why it’s not working. I did add the header footer plugin, and added some code for the facebook sdk. Should I remove that? Even then it didn’t work before. It’s really important that I get that working asap. I needed to launch this shop yesterday, but never heard back from you guys.
For the notications, in my dashboard there was a notification to set up braintree. It’s gone now. It’s not a big deal, just wondering what happened to it. Please let me know when you’re done and any feedback you have on the fb login. THANKS!
Don’t worry about the notification for brain tree. I just set up the account. I have a problem with the checkout page too. Can you look at it. Maybe something with the css?
The fields to enter information dont have a box around them. If you click in the area it shows up, but i’m sure it can be confusing for some customers. How do we fix it?
Hi, how do I change the phone number and email that is above the search?
Hello,
1) Thank you for your access. Our developers will check the FB login option on Monday.
2) I don’t see problem with checkout fields http://prntscr.com/fqbih2 If you want to change the color of inputs you can do this in Theme Options > Styling > Inputs color
3) Go to Theme Options > General > Header Settings > Custom Header area.
Regards
Hi, I also have a question about how to get the open menu on the left to stay open and look the way it looks on the demo?
Any direction to do this would be great, thanks!
Richard
Hello,
This does not exist –
Go to Theme Options > General > Header Settings > Custom Header area.
I still need to change the phone number and email above the search> how do I do this?
Hello, @tripsonfoot,
As I can see you have found that section http://prntscr.com/fr3ca6 right?
Regards
Hello, @rnbutler87,
Go to Theme options > General > Secondary menu > http://prntscr.com/fr3j7c
Regards
Hello, @tripsonfoot,
Enable file_get_contents() function on your server, it’s required if you want to use FB login https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Regards
I do have that enabled. Something isn’t right either with the app or settings in the theme. I’m not sure what to do.
ok it’s definitely enabled now
Great. Now add your Facebook APP ID and secret and try to login. I have tested and everything is fine from my side.
Regards
Perfect, thanks!
Working good to go!! Thanks! Site is still wicked slow.
Hello,
You are welcome.
Follow the instructions to speed up your site https://www.8theme.com/reply/162888/
Regards
Mega menu drop downs are all the same size.
Hello bl4cKb3ltsh0p,
Thank you so much for purchasing our theme and contacting our support center.
We hope this message finds you well. In order to address your issue, please go to Xstore > Theme Option > Header Builder >> Main Menu and enable the “Mega Menu Dropdown Full-Width” option. https://postimg.cc/gLZwTq37
Additionally, you can watch this video to know how to create mega menu: https://www.youtube.com/watch?v=JiI6qDaVtY4
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Tony the option for “Mega Menu Dropdown Full-Width” has always been enabled. Not sure what I’m missing. Your help would invaluable to get this feature working. what do you need?
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