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Bug on woo product slider - by xtremewebsites

This topic has 11 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

xtremewebsites

Participant

June 29, 2017 at 22:37

When a page is minimized(made smaller) and then restored back to original size the Theme Eight Products element does not return to original size it remains shrunk. These is your theme’s woo product slider widget. See example: https://goo.gl/ZRQH4s

#166743 Copied Theme version: 3.0.0.1 WooCommerce version: 3.0.8

10 Answers

Rose Tyler

Support staff

June 30, 2017 at 09:54

Hello,

If you resize browser window you have to reload a page. Check your site on different devices without resizing the browser.

Regards,
Rose Tyler.

#166769 Copied

xtremewebsites

Participant

June 30, 2017 at 22:12

Hi, I recorded a video so you can better realize the problem: https://drive.google.com/file/d/0Bz37I-6982BQbDA4MHZ2OC02S1E/view

As you can see, the issue happens even on desktop full screen view, when I minimize the screen then all of the products become small and don’t adjust. This is a bug because the similar “featured products” widget from woo doesn’t have this issue. This only happens with your theme widget.

Please fix.

#166834 Copied

Rose Tyler

Support staff

July 3, 2017 at 13:16

Hello,

Thank you for explaining.
Could you please provide wp-admin access in Private Content?
Also, try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check the problem.

Regards,
Rose Tyler.

#166922 Copied

xtremewebsites

Participant

July 10, 2017 at 19:47

Please find the FTP details attached. Let me know

Please, contact administrator
for this information.

#167536 Copied

xtremewebsites

Participant

July 10, 2017 at 20:15

Sorry, the password is as follows: P&7qN5KD8f

#167538 Copied

Rose Tyler

Support staff

July 11, 2017 at 09:52

Hello,

I mean your dashboard access, so I could check your settings.

Regards,
Rose Tyler.

#167575 Copied

xtremewebsites

Participant

July 12, 2017 at 00:57

Sorry, here it is

Please, contact administrator
for this information.

#167668 Copied

Rose Tyler

Support staff

July 12, 2017 at 13:02

Hello,

This issue occurs because you use a lot of products element together in carousel, it is a bad practice. I’ve created “test home” page http://prntscr.com/fuqlvi http://prntscr.com/fuqm2m, please check. You need also mark products as new in product editor http://prntscr.com/dta38h

Regards,
Rose Tyler.

#167729 Copied

xtremewebsites

Participant

July 12, 2017 at 19:37

Hi there.

Thank you for the detailed explanation and screenshots. My developer told me she did use the option you had before, however left it at “default” on the number of products to show. After analyzing your setup we saw that you have to put the number you want so it can rotate and the avoid the shrinking problem. I see this was fixed now. Thanks!

#167772 Copied

Rose Tyler

Support staff

July 13, 2017 at 07:35

You’re welcome!

Regards,
Rose Tyler.

#167786 Copied
Tagged: slider, templates, woocommerce, wordpress
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