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Theme Upload Failed - by fahmi1717 - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

  • Avatar: fahmi1717
    fahmi1717
    Participant
    July 3, 2017 at 15:10

    Dear Sir,

    I cannot upload the theme.

    I am able to upload the woopress child but not other theme.

    Please help.

    Regards

    #166938 Copied WooCommerce version: WooPress - Responsive Ecommerce WordPress Theme Regular License
    4 Answers
    Avatar: fahmi1717
    fahmi1717
    Participant
    July 3, 2017 at 15:13

    I am using WordPress version 4.8 and cpanel.

    Regards

    #166939 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 16:17

    Hello,

    Please read our documentation and check requirements https://www.8theme.com/demo/docs/woopress/#!/general_information

    Regards,
    Rose Tyler.

    #166951 Copied
    Avatar: fahmi1717
    fahmi1717
    Participant
    July 7, 2017 at 12:35

    Dear Sir,

    I have upgraded the theme according to the requirement but unable to upload the theme.

    Please help

    Regards

    #167315 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2017 at 13:57

    Hello,

    As I see you installed woopress theme http://prntscr.com/fssftx, but the old version. The latest theme version you can find on ThemeForest https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 (log in with your Envato account credentials and free download the latest version in Downloads section).
    Please follow our documentation https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
    You need to enter your purchase code to activate our new theme version.

    Regards,
    Rose Tyler.

    #167325 Copied
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