Child theme trouble - by lxmag - on WordPress WooCommerce support

This topic has 29 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

  • Avatar: lxmag
    lxmag
    Participant
    September 24, 2014 at 12:29

    After applying child theme (only style.css in its folder) I got something like this: http://imgur.com/bpvu2fv

    With main theme, all is fine.

    Please, contact administrator
    for this information.
    28 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 12:33

    Hello,

    Please refer to WordPress article how to create child theme correctly: http://codex.wordpress.org/Child_Themes

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lxmag
    lxmag
    Participant
    September 24, 2014 at 13:23

    Thanx, my fault. Now all is fine. I have one more question. Link to “Cart” sending me to 404. And I can’t find example of “Cart” page.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 14:40

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lxmag
    lxmag
    Participant
    September 24, 2014 at 15:24

    Sorry for my dummy questions, but I don’t understand what you mean saying “wp-admin panel credentials”.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 18:48

    Hello,

    Please provide us with the login details to wp-admin panel.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: lxmag
    lxmag
    Participant
    September 24, 2014 at 19:16

    This?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 20:13

    Yes, thank you.
    But we also need the link to your site.

    Regards,
    Eva Kemp.

    Avatar: lxmag
    lxmag
    Participant
    September 24, 2014 at 20:34
    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 23:56

    Hello,

    You moved Cart page to the trash. I’ve restored it. Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: lxmag
    lxmag
    Participant
    September 26, 2014 at 21:33

    Hi again! I had one more trouble with child theme: error with loading new images and empty image gallery. When I return to main theme – all is fine.

    Avatar: lxmag
    lxmag
    Participant
    September 27, 2014 at 08:47

    Now with the main theme image gallery the same thing 🙁

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2014 at 10:02

    Hello,

    Please, be sure that you don’t use Cyrillic characters in name of your images, it could be the problem. Also provide correct admin panel access, because I can’t login.

    Regards,
    Olga Barlow

    Avatar: lxmag
    lxmag
    Participant
    September 27, 2014 at 10:44

    Try now. And also

    Please, contact administrator
    for this information.
    Avatar: lxmag
    lxmag
    Participant
    September 27, 2014 at 10:47

    And also see this page? trouble with long column, just visual but uncomfortable 4 editing.
    10x

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2014 at 19:29

    Hello,

    Provide, please, also FTP access.

    Regards,
    Olga Barlow

    Avatar: lxmag
    lxmag
    Participant
    September 27, 2014 at 20:56

    Take it.

    Please, contact administrator
    for this information.
    Avatar: lxmag
    lxmag
    Participant
    September 29, 2014 at 09:58

    Trouble with media library still no changes.

    Avatar: lxmag
    lxmag
    Participant
    September 29, 2014 at 20:55

    Is there anybody here?

    Avatar: Eva
    Eva Kemp
    Support staff
    September 30, 2014 at 13:18

    Hello,

    Sorry, for a long delay.
    I’ve just checked the gallery with default Legenda theme and it’s working fine.
    The problem is with functions.php file in the child theme.

    Please check it carefully.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: lxmag
    lxmag
    Participant
    September 30, 2014 at 14:25

    Hello! Thanx for youe anwers.

    This is my functions.php of a child theme as is. This code just adds an additional currency, no more, and (as I understood) doesn’t replace the functions.php of main theme. Check it pls:

    Avatar: lxmag
    lxmag
    Participant
    September 30, 2014 at 14:27

    Here is it:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 30, 2014 at 14:56

    Hello,

    If you try to rename functions.php in the child theme and check image gallery again you’ll see that it works. Concerning the code, you have $currency_symbol = 'грн.';, but you should type a currency symbol, not the words, like for US dollars the symbol is $.

    Regards,
    Eva Kemp.

    Avatar: lxmag
    lxmag
    Participant
    September 30, 2014 at 17:17

    This symbol don’t change anything. For example, now there’s symbol ‘U’. Media library doesn’t loading.
    Again, except for the code above in the functions.php file – nothing. You can see it by yourself, FTP access is open, login details slightly above.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 3, 2014 at 14:38

    Hello,

    Sorry for a long delay.
    I’ve edited the code in functions.php file of the child theme.
    Please check the media now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lxmag
    lxmag
    Participant
    October 3, 2014 at 20:58

    How did you solved this problem? (’cause the media library after some minutes of working don’t loaded again)

    Avatar: Eva
    Eva Kemp
    Support staff
    October 4, 2014 at 12:42

    Hello,

    I’ve removed additional space in the code in functions.php file.
    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: lxmag
    lxmag
    Participant
    October 7, 2014 at 11:53

    I understood what the trouble with functions.php in child theme was – character encoding.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2014 at 14:08

    Hello,

    We’re glad the issue is resolved now.
    Enjoy your work!

    Regards,
    Eva Kemp.

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