Can not load order 0 – pay for product error

This topic has 2 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

  • Avatar: EVANOS
    EVAN - DEHEB
    Participant
    July 14, 2017 at 15:03

    Hi,

    I keep getting “Can not load order 0” when trying to pay for an article. What I have done is
    install Storefront. And the error still occurs. Any idea where I should look for an answer to this problem?

    Greetings,
    EVAN

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2017 at 15:27

    Hello,

    If you have the problem with default theme also, it means that problem isn’t related to theme, so you need to check woocommerce setting and try to disable 3-rd party plugins. Also please update Visual Composer and Ultimate Addons for Visual Composer plugins https://www.8theme.com/download-plugins/page/2/.

    To prevent other problems you need to use the latest our theme version, so please update theme to 3.0.0.1 v (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
    https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards

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